Counselling Room
Code: ANCMF-AU-ACF-CR-04
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure a clean, safe, and hygienic environment in the counselling room of an aged care facility, promoting the well-being of residents and staff.
Scope of Work
- Dust all surfaces including tables, chairs, shelves, and decorative items.
- Vacuum carpeted areas thoroughly to remove dust and debris.
- Mop hard floor surfaces with appropriate cleaning solution.
- Sanitize high-touch areas such as door handles, light switches, and telephones.
- Clean and sanitize any fabric surfaces, including chairs and cushions.
- Empty waste bins and replace liners.
- Ensure windows and glass surfaces are free from smudges and fingerprints.
Method
- Begin by removing all loose debris and dust from surfaces using a microfiber cloth.
- Vacuum all carpeted areas, ensuring corners and under furniture are addressed.
- Use a damp mop with a neutral pH cleaner for hard floors, ensuring no residue is left.
- Apply a disinfectant solution to high-touch areas and allow appropriate contact time before wiping.
- Use a fabric-safe sanitizer on upholstered furniture, following manufacturer's instructions.
- Replace waste bin liners after emptying and sanitize the bin if necessary.
- Clean windows and glass surfaces with a glass cleaner, using a lint-free cloth for a streak-free finish.
Equipment
- Microfiber cloths
- Vacuum cleaner with HEPA filter
- Mop and bucket with neutral pH cleaner
- Disinfectant spray
- Fabric sanitizer
- Glass cleaner
- Lint-free cloths
Quality Criteria
| Excellent | All surfaces visibly clean, no dust, stains, or debris. Pleasant appearance with no odors. All cleaning tasks completed to highest standard. |
| Good | Most surfaces clean with minimal dust or minor marks. Generally tidy appearance. All major cleaning tasks completed satisfactorily. |
| Pass | Basic cleaning completed, surfaces generally clean but may have some minor dust or marks. Acceptable standard for routine operations. |
| Fail | Visible dirt, stains, or debris present. Unacceptable odors or untidy appearance. Cleaning tasks incomplete or inadequate. Requires immediate re-cleaning. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality