Waiting Area
Code: ANCMF-AU-ACF-WA-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
NEN 2075:2011
ISSA CIMS-GB
Public Area
Daily Cleaning
Medium Risk
ISO Compliant
Objective
Ensure a clean, safe, and hygienic waiting area in the aged care facility to promote the health and well-being of residents, visitors, and staff.
Scope of Work
- Dust all surfaces including tables, chairs, and decorative items.
- Vacuum carpeted areas and rugs.
- Mop hard floors with appropriate disinfectant.
- Wipe and sanitize all frequently touched surfaces such as door handles, light switches, and handrails.
- Clean and sanitize seating areas.
- Empty and sanitize waste bins.
- Clean windows and glass surfaces.
- Ensure all cleaning activities are documented and logged.
Method
- Begin by dusting all surfaces using microfiber cloths to capture dust and allergens.
- Vacuum all carpeted areas using a HEPA-filter vacuum cleaner to ensure air quality.
- Mop hard floors with a neutral pH disinfectant, ensuring no residue is left behind.
- Use a disinfectant wipe or spray to clean all high-touch surfaces, allowing appropriate contact time for effective sanitization.
- Sanitize seating areas using a suitable upholstery cleaner and disinfectant.
- Empty waste bins, replace liners, and sanitize the bin surfaces.
- Clean windows and glass surfaces with a glass cleaner, ensuring streak-free results.
- Log all cleaning activities in the facility's cleaning management system.
Equipment
- Microfiber cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH disinfectant
- Disinfectant wipes/spray
- Upholstery cleaner
- Glass cleaner
- Waste bin liners
Quality Criteria
| Excellent | All surfaces visibly clean, no dust, stains, or debris. Pleasant appearance with no odors. All cleaning tasks completed to highest standard. |
| Good | Most surfaces clean with minimal dust or minor marks. Generally tidy appearance. All major cleaning tasks completed satisfactorily. |
| Pass | Basic cleaning completed, surfaces generally clean but may have some minor dust or marks. Acceptable standard for routine operations. |
| Fail | Visible dirt, stains, or debris present. Unacceptable odors or untidy appearance. Cleaning tasks incomplete or inadequate. Requires immediate re-cleaning. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality