Australian National Cleaning Management Framework

Atrium
Code: ANCMF-AU-CO-A-01
Commercial Office
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075:2011 Commercial Daily Cleaning Standard Risk ISO Compliant
Objective

To maintain a clean, safe, and visually appealing atrium in a commercial office setting, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.

Scope of Work
  • Dusting of all horizontal surfaces including ledges, railings, and decorative elements.
  • Vacuuming of all carpeted areas and mats.
  • Mopping of hard floor surfaces using appropriate cleaning solutions.
  • Cleaning and sanitising of glass surfaces and windows.
  • Emptying and sanitising of rubbish bins and replacement of liners.
  • Spot cleaning of walls and doors to remove marks and stains.
  • Sanitising of high-touch areas such as door handles and lift buttons.
Method
  1. Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cleaning systems are used to prevent cross-contamination.
  2. Begin with dusting high surfaces, working downwards to ensure all dust and debris are captured.
  3. Vacuum carpeted areas thoroughly, paying special attention to corners and edges.
  4. Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
  5. Clean glass surfaces with a glass cleaner and microfibre cloth, ensuring streak-free results.
  6. Empty rubbish bins, replace liners, and sanitise bins with a disinfectant spray.
  7. Spot clean walls and doors with a mild detergent solution to remove any visible marks.
  8. Sanitise high-touch areas with a disinfectant wipe or spray, ensuring complete coverage.
Equipment
  • Colour-coded microfibre cloths
  • Vacuum cleaner with HEPA filter
  • Mop and bucket with wringer
  • Glass cleaner
  • Disinfectant spray
  • Rubbish bin liners
  • Cleaning trolley
Quality Criteria
Performance LevelCriteria
ExcellentNo visible dust or debris on any surfaces; floors are spotless and dry; glass surfaces are streak-free; bins are empty and sanitised; no marks on walls or doors; high-touch areas are fully sanitised.
GoodMinor dust or debris on less than 5% of surfaces; floors are clean with minimal streaks; glass surfaces have minor streaks; bins are empty but not fully sanitised; minor marks on walls or doors; high-touch areas mostly sanitised.
PassNoticeable dust or debris on less than 10% of surfaces; floors are generally clean but may have streaks; glass surfaces have visible streaks; bins are emptied but not sanitised; visible marks on walls or doors; high-touch areas partially sanitised.
FailVisible dust or debris on more than 10% of surfaces; floors are dirty or wet; glass surfaces are streaked; bins are full or not emptied; significant marks on walls or doors; high-touch areas not sanitised.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality