Balcony
Code: ANCMF-AU-CO-B-02
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Commercial
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the balcony area of the commercial office is maintained in a clean, hygienic, and visually appealing condition, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Remove all rubbish and debris from the balcony area.
- Sweep and mop the balcony floor using appropriate cleaning solutions.
- Wipe down all railings, ledges, and surfaces to remove dust and dirt.
- Clean and sanitise outdoor furniture, ensuring no stains or marks are present.
- Inspect and clean any glass surfaces, ensuring they are streak-free.
- Ensure all drains are free from blockages and clean.
- Check for and remove any cobwebs or insect nests.
- Ensure all cleaning activities comply with Australian workplace health and safety standards.
Method
- Begin by collecting all visible rubbish and placing it in the designated rubbish bin.
- Use a broom to sweep the entire balcony area, ensuring all debris is collected.
- Prepare a mop with a suitable cleaning solution and mop the floor, paying attention to corners and edges.
- Use a damp cloth with a mild detergent to wipe down railings, ledges, and any other surfaces.
- Apply a glass cleaner to all glass surfaces and wipe with a lint-free cloth for a streak-free finish.
- Sanitise outdoor furniture using a disinfectant spray and wipe dry.
- Inspect and clean drains, ensuring they are clear of any obstructions.
- Conduct a final inspection to ensure all areas meet the quality criteria.
Equipment
- Broom and dustpan
- Mop and bucket
- Microfibre cloths
- Glass cleaner
- Disinfectant spray
- Colour-coded cleaning cloths
- Rubbish bin liners
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are spotless, with no visible dust, dirt, or marks. Glass surfaces are streak-free. No rubbish or debris present. Furniture is sanitised and free from stains. Drains are clear and functioning. |
| Good | Minor dust or marks on surfaces. Glass surfaces may have slight streaks. Minimal rubbish or debris present. Furniture is mostly clean with minor stains. Drains are mostly clear. |
| Pass | Noticeable dust or dirt on surfaces. Glass surfaces have visible streaks. Some rubbish or debris present. Furniture has visible stains. Drains are partially blocked. |
| Fail | Significant dust, dirt, or marks on surfaces. Glass surfaces are heavily streaked. Rubbish or debris is abundant. Furniture is heavily stained. Drains are blocked and not functioning. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality