Copy Center
Code: ANCMF-AU-CO-CC-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Commercial
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the Copy Centre in the Commercial Office is maintained to the highest cleaning standards, promoting a clean, safe, and organised environment.
Scope of Work
- Dust all surfaces, including shelves, equipment, and furniture.
- Sanitise high-touch areas such as door handles, light switches, and copier buttons.
- Empty and clean rubbish bins, replacing liners as needed.
- Vacuum carpeted areas and mop hard floors.
- Clean glass surfaces, including windows and partitions.
- Ensure all cleaning supplies are restocked and organised on the trolley.
Method
- Begin by organising the cleaning trolley with colour-coded cloths and appropriate cleaning agents.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Sanitise high-touch areas with a disinfectant spray and a clean cloth.
- Empty rubbish bins, replace liners, and wipe the exterior of the bins.
- Vacuum carpeted areas thoroughly, paying attention to corners and edges.
- Mop hard floors using a neutral floor cleaner, ensuring no residue is left.
- Clean glass surfaces with a glass cleaner and a lint-free cloth, ensuring no streaks remain.
Equipment
- Microfibre cloths (colour-coded)
- Disinfectant spray
- Vacuum cleaner
- Mop and bucket
- Glass cleaner
- Rubbish bin liners
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; high-touch areas are sanitised with no visible residue; rubbish bins are empty and clean; floors are spotless with no debris; glass surfaces are streak-free. |
| Good | Minor dust on less accessible surfaces; high-touch areas are mostly sanitised; rubbish bins are emptied but may have minor marks; floors are clean with minimal debris; glass surfaces have minor streaks. |
| Pass | Noticeable dust on surfaces; high-touch areas are partially sanitised; rubbish bins are emptied but dirty; floors have visible debris; glass surfaces are streaked. |
| Fail | Significant dust accumulation; high-touch areas are not sanitised; rubbish bins are full or dirty; floors are dirty with visible debris; glass surfaces are heavily streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality