Australian National Cleaning Management Framework
Dining Area
Code: ANCMF-AU-CO-DA-01
Commercial Office
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075:2011 Commercial Daily Cleaning Standard Risk ISO Compliant
Objective

To maintain a clean, hygienic, and safe dining area in a commercial office setting, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.

Scope of Work
  • Dusting of all horizontal surfaces including tables, chairs, and counters.
  • Sanitising of all dining tables and chairs.
  • Mopping of hard floors with appropriate cleaning solution.
  • Vacuuming of carpeted areas.
  • Emptying and sanitising rubbish bins.
  • Cleaning and sanitising of high-touch areas such as door handles and light switches.
  • Spot cleaning of walls and partitions.
  • Cleaning and polishing of glass surfaces and mirrors.
  • Ensuring all cleaning is performed using a colour-coded cleaning system to prevent cross-contamination.
Method
  1. Prepare cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used for different areas.
  2. Dust all horizontal surfaces using a microfibre cloth, starting from the highest point and working downwards.
  3. Sanitise tables and chairs with a disinfectant solution, ensuring all surfaces are wiped thoroughly.
  4. Vacuum carpeted areas using a HEPA-filter vacuum cleaner to minimise dust and allergens.
  5. Mop hard floors using a neutral pH floor cleaner, ensuring no excess water is left on the floor.
  6. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  7. Clean high-touch areas with a disinfectant wipe, ensuring complete coverage.
  8. Spot clean walls and partitions with a suitable cleaning agent.
  9. Clean glass surfaces with a glass cleaner, ensuring no streaks are left.
Equipment
  • Microfibre cloths (colour-coded)
  • HEPA-filter vacuum cleaner
  • Mop and bucket (colour-coded)
  • Cleaning trolley
  • Disinfectant solution
  • Neutral pH floor cleaner
  • Glass cleaner
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free from dust, dirt, and smudges. No odours present. Floors are spotless and dry. High-touch areas are sanitised and free from fingerprints. Rubbish bins are empty and sanitised.
GoodMost surfaces are clean with minimal dust or smudges. No strong odours present. Floors are clean with minor spots. High-touch areas are mostly sanitised. Rubbish bins are empty but may have minor residue.
PassSurfaces have some dust or smudges. Mild odours may be present. Floors are generally clean but may have visible spots. High-touch areas are partially sanitised. Rubbish bins are emptied but not sanitised.
FailSurfaces are visibly dirty with dust and smudges. Strong odours present. Floors are dirty or wet. High-touch areas are not sanitised. Rubbish bins are full or not emptied.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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