Australian National Cleaning Management Framework
Phone Booth
Code: ANCMF-AU-CO-PB-01
Commercial Office
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075:2011 Commercial Daily Cleaning Standard Risk ISO Compliant
Objective

Ensure the phone booth in the commercial office is clean, sanitised, and free from dust and debris, maintaining a hygienic and pleasant environment for users.

Scope of Work
  • Dust all surfaces including shelves and ledges.
  • Sanitise phone handset and keypad.
  • Wipe down glass panels and doors to remove fingerprints and smudges.
  • Vacuum carpeted areas or mop hard floors.
  • Empty rubbish bin and replace liner.
  • Check and remove any unpleasant odours.
Method
  1. Use a microfibre cloth to dust all surfaces, ensuring no dust remains.
  2. Apply a suitable sanitiser to the phone handset and keypad, allowing adequate contact time as per product instructions.
  3. Clean glass panels and doors with a glass cleaner, ensuring no streaks are left.
  4. Vacuum carpeted areas using a HEPA filter vacuum or mop hard floors with a neutral detergent.
  5. Empty the rubbish bin, replace the liner, and ensure the bin is clean and odour-free.
  6. Use an air freshener if necessary to maintain a pleasant odour.
Equipment
  • Microfibre cloths
  • Sanitiser spray
  • Glass cleaner
  • HEPA filter vacuum or mop and bucket
  • Rubbish bin liners
  • Air freshener
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free from dust and smudges; glass is streak-free; no odours present; rubbish bin is empty and clean.
GoodMinor dust on surfaces; glass may have slight streaks; no strong odours; rubbish bin is empty but may have minor residue.
PassNoticeable dust on surfaces; glass has visible streaks; mild odours present; rubbish bin is not overflowing but not entirely clean.
FailHeavy dust accumulation; glass is dirty; strong odours present; rubbish bin is overflowing or dirty.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
Back Download PDF (Watermarked) Upgrade for unwatermarked PDFs