Australian National Cleaning Management Framework
Student Toilets
Code: ANCMF-AU-EF-ST-01
Education Facility
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards Educational Sanitary Facilities Daily Cleaning Medium Risk ISO Compliant
Objective

Ensure student toilets in education facilities are maintained to the highest standards of cleanliness and hygiene, adhering to Australian cleaning standards and practices.

Scope of Work
  • Thorough cleaning and sanitising of all toilet fixtures including bowls, seats, and lids.
  • Wiping and sanitising of sinks, taps, and surrounding surfaces.
  • Cleaning and polishing of mirrors and glass surfaces.
  • Emptying and sanitising of rubbish bins.
  • Refilling of soap dispensers and toilet paper holders.
  • Dusting and wiping of partitions, doors, and handles.
  • Mopping and sanitising of floors using appropriate cleaning solutions.
  • Removal of any graffiti or marks from walls and partitions.
  • Ensuring all areas are free from unpleasant odours.
Method
  1. Prepare cleaning trolley with all necessary supplies and ensure colour-coded cleaning cloths are used for different areas to prevent cross-contamination.
  2. Begin by emptying rubbish bins and replacing liners.
  3. Apply cleaning solution to toilet bowls, seats, and lids; scrub and sanitise thoroughly.
  4. Wipe and sanitise sinks, taps, and surrounding surfaces using appropriate cleaning agents.
  5. Clean mirrors and glass surfaces with glass cleaner for a streak-free finish.
  6. Dust and wipe partitions, doors, and handles with a damp cloth.
  7. Mop floors with a sanitising solution, ensuring all areas are covered.
  8. Refill soap dispensers and toilet paper holders as needed.
  9. Conduct a final inspection to ensure all areas meet cleanliness standards.
Equipment
  • Cleaning trolley with colour-coded cleaning cloths and mops.
  • Sanitising solutions and cleaning agents.
  • Glass cleaner.
  • Rubbish bin liners.
  • Disposable gloves and personal protective equipment (PPE).
  • Dusting cloths and brushes.
  • Floor mop and bucket.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are spotless with no visible dirt or marks. No unpleasant odours present. Fixtures are polished and free of water spots. Supplies are fully stocked.
GoodSurfaces are clean with minimal marks. No strong odours present. Fixtures are mostly free of water spots. Supplies are mostly stocked.
PassSurfaces are generally clean but may have some marks. Mild odours may be present. Fixtures have some water spots. Supplies are low but available.
FailSurfaces are visibly dirty or marked. Strong unpleasant odours present. Fixtures have significant water spots. Supplies are depleted.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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