Australian National Cleaning Management Framework
Accounts Office
Code: ANCMF-AU-GB-AO-01
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075:2011 Office Environment Daily Cleaning Standard Risk ISO Compliant
Objective

Ensure a clean, hygienic, and professional environment in the Accounts Office of a Government Building, adhering to Australian cleaning standards and workplace health and safety requirements.

Scope of Work
  • Dust all surfaces including desks, chairs, and shelves.
  • Vacuum carpets and rugs thoroughly.
  • Mop hard floors with appropriate cleaning solution.
  • Sanitise high-touch areas such as door handles, light switches, and telephones.
  • Empty rubbish bins and replace liners.
  • Clean and polish glass surfaces and mirrors.
  • Ensure all cleaning is conducted using colour-coded cleaning systems to prevent cross-contamination.
Method
  1. Prepare cleaning trolley with all necessary supplies and equipment.
  2. Dust surfaces using a microfibre cloth, starting from higher surfaces and working downwards.
  3. Vacuum carpets using a HEPA-filter vacuum cleaner to minimise dust dispersion.
  4. Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
  5. Sanitise high-touch areas with a disinfectant spray and wipe with a clean cloth.
  6. Empty rubbish bins, replace liners, and dispose of waste according to local regulations.
  7. Clean glass surfaces with a glass cleaner and polish with a lint-free cloth.
Equipment
  • Microfibre cloths
  • HEPA-filter vacuum cleaner
  • Damp mop and bucket
  • Disinfectant spray
  • Glass cleaner
  • Lint-free cloths
  • Colour-coded cleaning supplies
  • Cleaning trolley
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free of dust. Carpets are vacuumed with no visible debris. Floors are mopped with no streaks or residue. High-touch areas are sanitised and free of smudges. Glass surfaces are spotless and streak-free. Rubbish bins are empty and clean.
GoodMost surfaces are clean with minimal dust. Carpets are vacuumed with minor debris. Floors are mopped with few streaks. High-touch areas are mostly sanitised. Glass surfaces have minor streaks. Rubbish bins are empty but may have minor residue.
PassSurfaces have some dust. Carpets have visible debris. Floors are mopped but have noticeable streaks. High-touch areas are partially sanitised. Glass surfaces have visible streaks. Rubbish bins are emptied but not cleaned.
FailSurfaces are dusty. Carpets have significant debris. Floors are not mopped or have excessive streaks. High-touch areas are not sanitised. Glass surfaces are dirty. Rubbish bins are full or not emptied.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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