Australian National Cleaning Management Framework

Circulation Areas
Code: ANCMF-AU-GB-CA-01
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards NEN 2075:2011 Daily Cleaning Standard Risk ISO Compliant
Objective

Ensure circulation areas in government buildings are maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all occupants and visitors.

Scope of Work
  • Dusting of all horizontal surfaces including ledges, skirting boards, and handrails.
  • Vacuuming of carpeted areas and mats.
  • Mopping of hard floors using appropriate cleaning solutions.
  • Wiping and sanitising of high-touch surfaces such as door handles, light switches, and lift buttons.
  • Emptying and sanitising of rubbish bins.
  • Spot cleaning of walls and doors to remove marks and stains.
  • Cleaning of glass surfaces and mirrors to remove smudges and fingerprints.
Method
  1. Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cleaning systems are used to prevent cross-contamination.
  2. Begin by dusting all horizontal surfaces using a microfibre cloth to capture dust and allergens.
  3. Vacuum carpeted areas thoroughly, paying special attention to corners and edges.
  4. Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
  5. Wipe and sanitise high-touch surfaces using a disinfectant solution.
  6. Empty rubbish bins, replace liners, and sanitise the bin surfaces.
  7. Spot clean walls and doors with a suitable cleaner to remove any visible marks.
  8. Clean glass surfaces with a glass cleaner, ensuring a streak-free finish.
Equipment
  • Microfibre cloths
  • Vacuum cleaner with HEPA filter
  • Mop and bucket with wringer
  • Neutral pH floor cleaner
  • Disinfectant solution
  • Glass cleaner
  • Colour-coded cleaning cloths
  • Cleaning trolley
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free from dust, dirt, and marks. Floors are spotless with no residue. High-touch surfaces are sanitised and free from smudges. Glass surfaces are streak-free. No rubbish is present, and bins are sanitised.
GoodMinor dust or smudges on surfaces. Floors are clean with minimal residue. High-touch surfaces are mostly sanitised. Glass surfaces have minor streaks. Bins are emptied and mostly sanitised.
PassNoticeable dust or smudges on some surfaces. Floors have some residue. High-touch surfaces are partially sanitised. Glass surfaces have visible streaks. Bins are emptied but not sanitised.
FailSignificant dust, dirt, or marks on surfaces. Floors are dirty with visible residue. High-touch surfaces are not sanitised. Glass surfaces are streaked and dirty. Rubbish is present, and bins are not sanitised.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality