Cleaning Areas
Code: ANCMF-AU-GB-CA-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a high standard of cleanliness and hygiene in government building cleaning areas, ensuring compliance with Australian standards and workplace health and safety requirements.
Scope of Work
- Dusting of all horizontal surfaces including desks, tables, and shelves.
- Vacuuming of all carpeted areas and mats.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising of high-touch surfaces such as door handles, light switches, and lift buttons.
- Emptying and sanitising rubbish bins.
- Cleaning and sanitising of toilets, sinks, and taps.
- Spot cleaning of walls and doors to remove marks and stains.
- Replenishing of consumables such as toilet paper, hand soap, and paper towels.
Method
- Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cleaning systems are used to prevent cross-contamination.
- Begin by dusting all horizontal surfaces using a microfibre cloth.
- Vacuum all carpeted areas, ensuring edges and corners are reached.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
- Sanitise high-touch surfaces using a disinfectant spray and cloth.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean and sanitise toilets, sinks, and taps using appropriate bathroom cleaning products.
- Spot clean walls and doors with a damp cloth to remove any visible marks.
- Replenish consumables in toilets and common areas.
Equipment
- Microfibre cloths
- Vacuum cleaner
- Mop and bucket
- Cleaning trolley
- Disinfectant spray
- Bathroom cleaning products
- Rubbish bin liners
- Colour-coded cleaning cloths
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no visible dirt or streaks; high-touch surfaces are sanitised and free of smudges; rubbish bins are empty and sanitised; toilets and sinks are sparkling clean with no odours; consumables are fully stocked. |
| Good | Minor dust on some surfaces; floors are clean with minimal streaks; high-touch surfaces are mostly sanitised; rubbish bins are empty but not sanitised; toilets and sinks are clean with slight water marks; consumables are mostly stocked. |
| Pass | Noticeable dust on several surfaces; floors have visible streaks or dirt; some high-touch surfaces are not sanitised; rubbish bins are not emptied; toilets and sinks have visible stains; consumables are low. |
| Fail | Significant dust accumulation; floors are dirty with visible debris; high-touch surfaces are not sanitised; rubbish bins are overflowing; toilets and sinks are dirty with strong odours; consumables are depleted. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality