Australian National Cleaning Management Framework

Ceremonial Area
Code: ANCMF-AU-GB-CA-03
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards NEN 2075:2011 Daily Cleaning Standard Risk ISO Compliant
Objective

To ensure the ceremonial area in the government building is maintained to the highest standards of cleanliness and hygiene, providing a pristine environment for official events and ceremonies.

Scope of Work
  • Dusting of all surfaces including furniture, fixtures, and decorative items.
  • Vacuuming of carpets and rugs.
  • Mopping of hard floors using appropriate cleaning solutions.
  • Sanitising of high-touch areas such as door handles, light switches, and handrails.
  • Cleaning of windows and glass surfaces to remove smudges and fingerprints.
  • Emptying and sanitising of rubbish bins.
  • Spot cleaning of walls and skirting boards to remove marks and stains.
Method
  1. Begin by dusting all surfaces using a microfibre cloth to capture dust and allergens.
  2. Vacuum carpets and rugs thoroughly, ensuring all corners and edges are reached.
  3. Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
  4. Sanitise high-touch areas with a disinfectant that meets Australian standards.
  5. Clean windows and glass surfaces using a streak-free glass cleaner.
  6. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  7. Spot clean walls and skirting boards using a mild detergent and a damp cloth.
Equipment
  • Microfibre cloths
  • Vacuum cleaner with HEPA filter
  • Mop and bucket with wringer
  • Neutral pH floor cleaner
  • Disinfectant spray
  • Glass cleaner
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free from dust, smudges, and fingerprints. Floors are spotless with no visible marks. High-touch areas are sanitised and free from germs. Windows are crystal clear. Rubbish bins are empty and odour-free.
GoodMinor dust on less accessible surfaces. Floors have minimal marks. High-touch areas are mostly sanitised. Windows have minor smudges. Rubbish bins are empty but may have slight odour.
PassNoticeable dust on surfaces. Floors have visible marks. High-touch areas are partially sanitised. Windows have visible smudges. Rubbish bins are not emptied regularly.
FailHeavy dust accumulation. Floors are dirty with significant marks. High-touch areas are not sanitised. Windows are dirty. Rubbish bins are overflowing and have strong odour.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality