Courier Collection
Code: ANCMF-AU-GB-CC-05
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
NEN 2075:2011
ISSA CIMS-GB:2015
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the courier collection area in the government building is maintained to the highest standards of cleanliness and hygiene, ensuring a safe and pleasant environment for all users.
Scope of Work
- Dust all surfaces, including shelves, counters, and equipment.
- Sanitise high-touch areas such as door handles, light switches, and counters.
- Vacuum all carpeted areas and mats.
- Mop hard floors using appropriate cleaning solutions.
- Empty rubbish bins and replace liners.
- Clean and polish glass surfaces, including windows and doors.
- Ensure all cleaning activities comply with Australian workplace health and safety requirements.
Method
- Prepare the cleaning trolley with all necessary supplies, ensuring colour-coded cloths are used for different areas to prevent cross-contamination.
- Begin by dusting all surfaces from top to bottom to capture all dust particles.
- Sanitise high-touch areas using a disinfectant solution, ensuring adequate contact time as per product instructions.
- Vacuum carpeted areas thoroughly, paying attention to corners and edges.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Empty rubbish bins, replace liners, and dispose of waste according to local regulations.
- Clean glass surfaces with a streak-free glass cleaner, ensuring no smudges remain.
Equipment
- Colour-coded microfibre cloths
- Vacuum cleaner with HEPA filter
- Mop and bucket with wringer
- Neutral pH floor cleaner
- Disinfectant solution
- Glass cleaner
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and smudges; high-touch areas are sanitised with no visible residue; floors are spotless with no streaks; bins are empty and clean; glass surfaces are crystal clear. |
| Good | Minor dust on high surfaces; high-touch areas are mostly sanitised; floors have minimal streaks; bins are emptied but may have minor residue; glass surfaces have minor smudges. |
| Pass | Noticeable dust on surfaces; high-touch areas partially sanitised; floors have visible streaks; bins are emptied but dirty; glass surfaces have visible smudges. |
| Fail | Significant dust accumulation; high-touch areas not sanitised; floors are dirty with streaks; bins are full or overflowing; glass surfaces are dirty. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality