Australian National Cleaning Management Framework

Code Enforcement
Code: ANCMF-AU-GB-CE-01
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards NEN 2075:2011 Daily Cleaning Standard Risk ISO Compliant
Objective

Ensure a clean, safe, and hygienic environment in the Code Enforcement area of the Government Building, adhering to Australian cleaning standards and workplace health and safety requirements.

Scope of Work
  • Dust all surfaces including desks, shelves, and equipment.
  • Vacuum all carpeted areas and mats.
  • Mop hard floors with appropriate cleaning solution.
  • Wipe and sanitise all high-touch surfaces such as door handles, light switches, and telephones.
  • Empty and sanitise rubbish bins; replace liners.
  • Clean and sanitise toilets, basins, and taps.
  • Ensure all cleaning activities are conducted using colour-coded cleaning systems to prevent cross-contamination.
Method
  1. Prepare cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths and mops are used.
  2. Dust all surfaces using a microfibre cloth, starting from high surfaces and working downwards.
  3. Vacuum carpets and mats thoroughly, ensuring edges and corners are reached.
  4. Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
  5. Wipe and sanitise high-touch surfaces with a disinfectant solution, allowing appropriate contact time.
  6. Empty rubbish bins, replace liners, and sanitise bin surfaces.
  7. Clean toilets, basins, and taps using a toilet brush and sanitising cleaner, ensuring all surfaces are scrubbed and rinsed.
Equipment
  • Microfibre cloths (colour-coded)
  • Vacuum cleaner
  • Mop and bucket (colour-coded)
  • Cleaning trolley
  • Disinfectant and cleaning solutions
  • Toilet brush
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and marks; floors are spotless with no streaks; high-touch surfaces are sanitised and free of smudges; rubbish bins are clean and odour-free; toilets and basins are sparkling clean with no stains.
GoodMinor dust on high surfaces; floors are clean with minimal streaks; high-touch surfaces are mostly sanitised; rubbish bins are clean with slight odour; toilets and basins are clean with minor water spots.
PassNoticeable dust on surfaces; floors have visible streaks; high-touch surfaces are partially sanitised; rubbish bins have noticeable odour; toilets and basins have visible stains.
FailHeavy dust accumulation; floors are dirty with streaks and debris; high-touch surfaces are unsanitised; rubbish bins are overflowing and odorous; toilets and basins are heavily stained and unsanitary.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality