Counselling Room
Code: ANCMF-AU-GB-CR-08
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the counselling room in the government building is maintained to the highest standards of cleanliness, hygiene, and safety, in compliance with Australian cleaning and workplace health and safety standards.
Scope of Work
- Dust all surfaces including desks, chairs, and shelves.
- Vacuum carpeted areas thoroughly.
- Mop hard floors with appropriate cleaning solution.
- Sanitise high-touch areas such as door handles, light switches, and telephones.
- Empty and clean rubbish bins, replace liners.
- Clean and sanitise windows and glass surfaces.
- Ensure air vents are free from dust and debris.
- Check and refill hand sanitiser dispensers.
Method
- Prepare cleaning trolley with colour-coded cloths and appropriate cleaning agents.
- Dust all surfaces using a microfibre cloth to capture dust particles.
- Vacuum carpets using a HEPA filter vacuum cleaner to minimise airborne dust.
- Mop hard floors using a damp mop and neutral pH floor cleaner.
- Sanitise high-touch areas with a disinfectant spray and wipe with a clean cloth.
- Empty rubbish bins, replace liners, and clean bins with disinfectant.
- Clean windows and glass surfaces with a glass cleaner and squeegee.
- Inspect air vents and clean with a vacuum or damp cloth as needed.
- Check hand sanitiser dispensers and refill as necessary.
Equipment
- Microfibre cloths (colour-coded)
- HEPA filter vacuum cleaner
- Damp mop and bucket
- Neutral pH floor cleaner
- Disinfectant spray
- Glass cleaner and squeegee
- Rubbish bin liners
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free from dust, stains, and marks. No odours present. High-touch areas are sanitised and dry. Floors are spotless and dry. Windows and glass surfaces are streak-free. Air vents are dust-free. Hand sanitiser dispensers are full. |
| Good | Most surfaces are clean with minimal dust. No strong odours. High-touch areas are sanitised. Floors are clean with minor spots. Windows and glass surfaces have minor streaks. Air vents have minimal dust. Hand sanitiser dispensers are adequately filled. |
| Pass | Surfaces have some dust. Mild odours may be present. High-touch areas are mostly sanitised. Floors have visible spots. Windows and glass surfaces have noticeable streaks. Air vents have visible dust. Hand sanitiser dispensers are low but not empty. |
| Fail | Surfaces are dusty or stained. Strong odours present. High-touch areas are not sanitised. Floors are dirty or sticky. Windows and glass surfaces are dirty. Air vents are clogged with dust. Hand sanitiser dispensers are empty. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality