Dispatch Area
Code: ANCMF-AU-GB-DA-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the dispatch area of the government building is maintained to the highest cleanliness standards, promoting a safe and efficient working environment.
Scope of Work
- Dust all surfaces, including desks, shelves, and equipment.
- Sanitise high-touch areas such as door handles, light switches, and telephones.
- Vacuum all carpeted areas and mats.
- Mop hard floors with appropriate cleaning solution.
- Empty and clean rubbish bins, replacing liners as needed.
- Clean glass surfaces, including windows and partitions.
- Ensure all cleaning supplies are stored safely and securely.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust particles effectively.
- Sanitise high-touch areas using a disinfectant spray and a clean cloth, ensuring all surfaces are visibly wet for the contact time specified by the product.
- Vacuum carpets and mats using a vacuum cleaner with a HEPA filter to minimise airborne dust.
- Mop hard floors with a neutral pH floor cleaner, using a colour-coded mop to prevent cross-contamination.
- Empty rubbish bins, clean them with a disinfectant wipe, and replace liners.
- Clean glass surfaces with a glass cleaner and a lint-free cloth to avoid streaks.
- Inspect the area to ensure all tasks are completed to the required standard.
Equipment
- Microfibre cloths
- Disinfectant spray
- Vacuum cleaner with HEPA filter
- Colour-coded mop and bucket
- Neutral pH floor cleaner
- Glass cleaner
- Lint-free cloths
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; high-touch areas are sanitised with no visible residue; floors are spotless and dry; rubbish bins are clean and odour-free; glass surfaces are streak-free. |
| Good | Minor dust on less accessible surfaces; high-touch areas are mostly sanitised; floors have minimal marks; rubbish bins are clean but may have slight odour; glass surfaces have minor streaks. |
| Pass | Noticeable dust on surfaces; some high-touch areas missed; floors have visible marks; rubbish bins are not entirely clean; glass surfaces have visible streaks. |
| Fail | Significant dust accumulation; high-touch areas not sanitised; floors are dirty; rubbish bins are overflowing or have strong odour; glass surfaces are dirty. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality