Donation Center
Code: ANCMF-AU-GB-DC-06
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
AS/NZS 4801:2001
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure a clean, safe, and hygienic environment in the donation centre of the government building, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting all surfaces including shelves, counters, and donation bins.
- Vacuuming all carpeted areas and mats.
- Mopping hard floors with appropriate cleaning solutions.
- Sanitising high-touch areas such as door handles, light switches, and donation counters.
- Emptying and sanitising rubbish bins.
- Cleaning and sanitising toilets and washbasins.
- Wiping down walls and windowsills.
- Ensuring all cleaning supplies are replenished and stored correctly.
Method
- Begin with dusting from top to bottom to ensure all surfaces are free from dust and debris.
- Vacuum all carpeted areas thoroughly, paying special attention to corners and edges.
- Mop hard floors using a colour-coded system to prevent cross-contamination.
- Sanitise high-touch areas with a disinfectant approved by Australian health standards.
- Empty rubbish bins, replace liners, and sanitise the bins.
- Clean toilets and washbasins using appropriate cleaning agents, ensuring all surfaces are sanitised.
- Wipe down walls and windowsills with a damp cloth.
- Check and restock cleaning supplies, ensuring all are stored in a designated area on the trolley.
Equipment
- Colour-coded microfibre cloths
- Vacuum cleaner
- Mop and bucket with wringer
- Sanitising solutions
- Dusting tools
- Rubbish bin liners
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free from dust. Floors are spotless with no visible marks. High-touch areas are sanitised and free from smudges. Rubbish bins are empty and odour-free. Toilets are spotless and sanitised. Supplies are fully stocked. |
| Good | Minor dust on high surfaces. Floors are clean with minimal marks. High-touch areas are mostly sanitised. Rubbish bins are empty but may have slight odour. Toilets are clean with minor water spots. Supplies are mostly stocked. |
| Pass | Noticeable dust on surfaces. Floors have visible marks. High-touch areas are partially sanitised. Rubbish bins are not emptied regularly. Toilets have visible stains. Supplies are low. |
| Fail | Surfaces are dusty and dirty. Floors are dirty with significant marks. High-touch areas are not sanitised. Rubbish bins are full and odorous. Toilets are dirty and unsanitary. Supplies are depleted. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality