Director's Office
Code: ANCMF-AU-GB-DO-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Director's Office in the government building is maintained to the highest standard of cleanliness and hygiene, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and window sills.
- Vacuuming of carpeted areas and rugs.
- Mopping of hard floors.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Cleaning of windows and glass surfaces.
- Emptying and sanitising of rubbish bins.
- Spot cleaning of walls and skirting boards.
- Polishing of wooden furniture and fixtures.
- Ensuring no unpleasant odours are present.
Method
- Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used to prevent cross-contamination.
- Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum all carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no streaks or residue are left.
- Sanitise high-touch areas with a disinfectant spray and cloth, ensuring all surfaces are visibly wet for the required contact time.
- Clean windows and glass surfaces with a glass cleaner and squeegee, ensuring a streak-free finish.
- Empty rubbish bins, replace liners, and sanitise the interior and exterior of the bins.
- Spot clean walls and skirting boards with a damp cloth and mild detergent as needed.
- Polish wooden furniture using a suitable polish, ensuring a uniform shine.
- Conduct a final inspection to ensure no unpleasant odours are present and all tasks are completed to standard.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner
- Mop and bucket (colour-coded)
- Cleaning trolley
- Disinfectant spray
- Glass cleaner and squeegee
- Rubbish bin liners
- Furniture polish
- Personal protective equipment (PPE)
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; carpets are vacuumed with no visible debris; floors are streak-free; high-touch areas are sanitised with no residue; windows are spotless; bins are empty and sanitised; no odours present. |
| Good | Minor dust on high surfaces; carpets are mostly clean with minimal debris; floors have minor streaks; high-touch areas are mostly sanitised; windows have minor smudges; bins are empty but not sanitised; faint odours may be present. |
| Pass | Noticeable dust on surfaces; carpets have visible debris; floors have visible streaks; high-touch areas are partially sanitised; windows have visible smudges; bins are not sanitised; noticeable odours present. |
| Fail | Heavy dust accumulation; carpets are visibly dirty; floors are streaked and sticky; high-touch areas are not sanitised; windows are dirty; bins are full and unsanitised; strong odours present. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality