Duty Room
Code: ANCMF-AU-GB-DR-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the Duty Room in the Government Building is maintained to the highest standards of cleanliness and hygiene, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dust all surfaces including desks, chairs, and shelves.
- Vacuum carpets and rugs thoroughly.
- Mop hard floors with appropriate cleaning solution.
- Sanitise high-touch surfaces such as door handles, light switches, and telephones.
- Empty rubbish bins and replace liners.
- Clean windows and glass surfaces to remove smudges and fingerprints.
- Ensure air vents are free from dust and debris.
- Check and refill hand sanitiser dispensers.
Method
- Prepare cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cleaning system is followed.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum carpets using a HEPA-filter vacuum cleaner to minimise dust dispersion.
- Mop hard floors with a damp mop, using a neutral pH floor cleaner.
- Sanitise high-touch surfaces with a disinfectant spray and wipe with a clean cloth.
- Empty rubbish bins, replace liners, and dispose of waste according to local regulations.
- Clean windows and glass surfaces using a glass cleaner and a squeegee.
- Inspect air vents and clean with a vacuum attachment if necessary.
- Check hand sanitiser dispensers and refill as needed.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Damp mop and bucket
- Neutral pH floor cleaner
- Disinfectant spray
- Glass cleaner and squeegee
- Cleaning trolley
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free from dust and marks; carpets are spotless with no visible debris; floors are streak-free and shiny; high-touch surfaces are sanitised and free from smudges; windows are crystal clear; air vents are dust-free; hand sanitiser dispensers are full. |
| Good | Minor dust on high surfaces; carpets have minimal debris; floors have slight streaks; high-touch surfaces are mostly sanitised; windows have minor smudges; air vents have minimal dust; hand sanitiser dispensers are mostly full. |
| Pass | Visible dust on surfaces; carpets have noticeable debris; floors have visible streaks; high-touch surfaces are partially sanitised; windows have visible smudges; air vents have visible dust; hand sanitiser dispensers are partially filled. |
| Fail | Surfaces are dusty and marked; carpets are dirty with visible debris; floors are streaked and dull; high-touch surfaces are not sanitised; windows are dirty; air vents are clogged with dust; hand sanitiser dispensers are empty. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality