Emergency Communications
Code: ANCMF-AU-GB-EC-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure a clean, hygienic, and safe environment in the Emergency Communications area of a Government Building, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, equipment, and fixtures.
- Sanitising of high-touch areas such as door handles, telephones, and keyboards.
- Vacuuming of carpeted areas and spot cleaning as necessary.
- Mopping of hard floors using appropriate cleaning solutions.
- Emptying and sanitising rubbish bins.
- Cleaning of glass surfaces and partitions.
- Ensuring all cleaning activities comply with colour-coded cleaning systems to prevent cross-contamination.
Method
- Prepare the cleaning trolley with all necessary supplies, ensuring colour-coded cloths and mops are used.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Sanitise high-touch areas with a disinfectant solution, allowing appropriate contact time for effectiveness.
- Vacuum carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a streak-free glass cleaner.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner with HEPA filter
- Mop and bucket (colour-coded)
- Disinfectant solution
- Neutral pH floor cleaner
- Glass cleaner
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; high-touch areas are sanitised with no visible residue; floors are spotless with no streaks; bins are empty and odour-free; glass surfaces are crystal clear. |
| Good | Minor dust on less accessible surfaces; high-touch areas mostly sanitised; floors are clean with minimal streaks; bins are empty with slight odour; glass surfaces have minor smudges. |
| Pass | Noticeable dust on surfaces; high-touch areas partially sanitised; floors have visible streaks; bins are not emptied regularly; glass surfaces have visible smudges. |
| Fail | Significant dust accumulation; high-touch areas not sanitised; floors are dirty with streaks and debris; bins are overflowing and malodorous; glass surfaces are heavily smudged. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality