Environmental Office
Code: ANCMF-AU-GB-EO-03
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS:2015
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Environmental Office within the Government Building is maintained to the highest standards of cleanliness and hygiene, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and equipment.
- Vacuuming of carpets and rugs.
- Mopping of hard floors.
- Sanitising of high-touch surfaces such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins.
- Cleaning of windows and glass partitions.
- Spot cleaning of walls and doors.
- Ensuring all cleaning activities comply with colour-coded cleaning systems to prevent cross-contamination.
Method
- Begin by organising the cleaning trolley with all necessary supplies, ensuring colour-coded cloths and mops are used appropriately.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum carpets and rugs thoroughly, paying special attention to corners and under furniture.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no residue is left.
- Sanitise high-touch surfaces with a disinfectant spray and cloth, ensuring full coverage.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean windows and glass partitions with a glass cleaner and squeegee for a streak-free finish.
- Perform spot cleaning on walls and doors as needed, using a mild detergent solution.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner
- Mop and bucket (colour-coded)
- Cleaning trolley
- Disinfectant spray
- Glass cleaner
- Squeegee
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; carpets are free of debris; floors are spotless with no streaks; high-touch surfaces are sanitised and free of smudges; rubbish bins are empty and sanitised; windows and glass are streak-free. |
| Good | Minor dust on surfaces; carpets mostly free of debris; floors have minimal streaks; high-touch surfaces mostly sanitised; rubbish bins empty but not fully sanitised; windows and glass mostly streak-free. |
| Pass | Noticeable dust on some surfaces; carpets have some debris; floors have visible streaks; high-touch surfaces partially sanitised; rubbish bins not fully emptied or sanitised; windows and glass have some streaks. |
| Fail | Significant dust accumulation; carpets visibly dirty; floors have multiple streaks and residue; high-touch surfaces not sanitised; rubbish bins full or unsanitised; windows and glass have significant streaks. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality