Australian National Cleaning Management Framework
Employment Office
Code: ANCMF-AU-GB-EO-04
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards AS/NZS 4801:2001 Office Environment Daily Cleaning Standard Risk ISO Compliant
Objective

To maintain a clean, hygienic, and safe environment in the Employment Office of a Government Building, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.

Scope of Work
  • Dusting of all surfaces including desks, chairs, and shelves.
  • Vacuuming of carpets and rugs.
  • Mopping of hard floors.
  • Sanitising of high-touch surfaces such as door handles, light switches, and lift buttons.
  • Cleaning and sanitising of toilets and washbasins.
  • Emptying and sanitising rubbish bins.
  • Cleaning of glass surfaces and windows.
  • Restocking of toilet paper, soap, and hand sanitiser dispensers.
Method
  1. Use a colour-coded cleaning system to prevent cross-contamination.
  2. Begin with dusting from high to low surfaces using microfibre cloths.
  3. Vacuum carpets using a HEPA-filter vacuum cleaner.
  4. Mop hard floors with a neutral pH cleaner and a microfibre mop.
  5. Sanitise high-touch surfaces with an approved disinfectant.
  6. Clean toilets with a toilet-specific cleaner and brush, ensuring all surfaces are sanitised.
  7. Empty rubbish bins, replace liners, and sanitise the bin interior.
  8. Clean glass surfaces with a streak-free glass cleaner.
  9. Check and restock consumables in toilets.
Equipment
  • Microfibre cloths and mops
  • HEPA-filter vacuum cleaner
  • Colour-coded cleaning buckets and trolleys
  • Neutral pH floor cleaner
  • Approved disinfectants
  • Toilet cleaning brush and cleaner
  • Glass cleaner
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free of dust, stains, and marks. No unpleasant odours. High-touch surfaces are sanitised and dry. Floors are spotless and dry. Toilets are immaculate with no residue or odours. Consumables are fully stocked.
GoodMinor dust or marks on less than 5% of surfaces. No strong odours. High-touch surfaces are sanitised. Floors have minor streaks. Toilets are clean with no visible residue. Consumables are adequately stocked.
PassNoticeable dust or marks on less than 10% of surfaces. Mild odours present. High-touch surfaces are mostly sanitised. Floors have visible streaks. Toilets are generally clean but with minor residue. Consumables are low but available.
FailVisible dust or marks on more than 10% of surfaces. Strong odours present. High-touch surfaces are not sanitised. Floors are dirty or wet. Toilets have visible residue or odours. Consumables are depleted.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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