Australian National Cleaning Management Framework
Emergency Shelter
Code: ANCMF-AU-GB-ES-04
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards AS/NZS 3666:2011 AS 1851:2012 Daily Cleaning Standard Risk ISO Compliant
Objective

Ensure a clean, safe, and hygienic environment in the emergency shelter of the government building, adhering to Australian cleaning standards and workplace health and safety requirements.

Scope of Work
  • Dusting of all horizontal surfaces including tables, chairs, and window sills.
  • Vacuuming of all carpeted areas and rugs.
  • Mopping of hard floors with appropriate disinfectant.
  • Sanitising of high-touch surfaces such as door handles, light switches, and lift buttons.
  • Cleaning and sanitising of toilets, sinks, and taps.
  • Emptying and sanitising rubbish bins and replacing liners.
  • Spot cleaning of walls and doors to remove marks and stains.
  • Ensuring all cleaning activities comply with infection control standards.
Method
  1. Prepare the cleaning trolley with all necessary supplies, ensuring colour-coded cloths and mops are used to prevent cross-contamination.
  2. Begin by dusting all horizontal surfaces using a microfibre cloth.
  3. Vacuum all carpeted areas using a HEPA-filter vacuum cleaner.
  4. Mop hard floors with a neutral pH disinfectant, ensuring no excess water is left on the floor.
  5. Sanitise high-touch surfaces using a hospital-grade disinfectant.
  6. Clean toilets, sinks, and taps with a non-abrasive cleaner and sanitise with a disinfectant.
  7. Empty rubbish bins, sanitise the interior, and replace liners.
  8. Spot clean walls and doors with a suitable cleaner to remove any visible marks.
Equipment
  • Microfibre cloths (colour-coded)
  • HEPA-filter vacuum cleaner
  • Mop and bucket (colour-coded)
  • Neutral pH disinfectant
  • Hospital-grade disinfectant
  • Non-abrasive cleaner
  • Cleaning trolley
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free of dust, dirt, and marks. No odours present. High-touch surfaces are sanitised and free of smudges. Floors are spotless and dry. Toilets and sinks are sparkling and sanitised. Rubbish bins are empty and sanitised.
GoodMost surfaces are clean with minimal dust or marks. No strong odours. High-touch surfaces are mostly sanitised. Floors are clean with minor spots. Toilets and sinks are clean with minor water spots. Rubbish bins are empty but not sanitised.
PassSurfaces have some dust and marks. Mild odours present. High-touch surfaces are occasionally sanitised. Floors have visible dirt or spots. Toilets and sinks are clean but not sanitised. Rubbish bins are emptied but not sanitised.
FailSurfaces are dusty and marked. Strong odours present. High-touch surfaces are not sanitised. Floors are dirty and wet. Toilets and sinks are dirty and unsanitised. Rubbish bins are full and unsanitised.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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