Australian National Cleaning Management Framework
Field Office
Code: ANCMF-AU-GB-FO-01
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards Office Environment Daily Cleaning Standard Risk ISO Compliant
Objective

To maintain a high standard of cleanliness and hygiene in the government field office, ensuring a safe and pleasant environment for staff and visitors.

Scope of Work
  • Dusting of all surfaces including desks, shelves, and electronic equipment.
  • Vacuuming of carpets and rugs.
  • Mopping of hard floors.
  • Sanitising of high-touch areas such as door handles, light switches, and lift buttons.
  • Cleaning and sanitising of toilets and washbasins.
  • Emptying and sanitising rubbish bins.
  • Cleaning of windows and glass partitions.
  • Restocking of consumables such as toilet paper, hand soap, and paper towels.
Method
  1. Begin with dusting all surfaces using a microfibre cloth to capture dust and allergens.
  2. Vacuum carpets and rugs using a HEPA-filter vacuum cleaner to ensure air quality.
  3. Mop hard floors with a neutral pH cleaner to avoid damage to surfaces.
  4. Sanitise high-touch areas with a disinfectant approved by the Therapeutic Goods Administration (TGA).
  5. Clean toilets and washbasins with a non-abrasive cleaner, ensuring all surfaces are sanitised.
  6. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  7. Clean windows and glass partitions with a streak-free glass cleaner.
  8. Restock consumables, ensuring all dispensers are functioning correctly.
Equipment
  • Microfibre cloths
  • HEPA-filter vacuum cleaner
  • Mop and bucket with neutral pH cleaner
  • Disinfectant spray (TGA approved)
  • Non-abrasive toilet cleaner
  • Rubbish bin liners
  • Streak-free glass cleaner
  • Consumable supplies (toilet paper, hand soap, paper towels)
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and marks; floors are spotless with no visible debris; high-touch areas are sanitised and free of smudges; toilets are clean with no odours; rubbish bins are empty and sanitised; windows are streak-free.
GoodMinor dust on high surfaces; floors have minimal debris; high-touch areas are mostly sanitised; toilets are clean with slight odour; rubbish bins are empty but not sanitised; windows have minor streaks.
PassNoticeable dust on surfaces; floors have visible debris; high-touch areas are partially sanitised; toilets are clean but with noticeable odour; rubbish bins are not emptied; windows have visible streaks.
FailHeavy dust accumulation; floors are dirty with significant debris; high-touch areas are not sanitised; toilets are dirty with strong odour; rubbish bins are overflowing; windows are dirty.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
Back Download PDF (Watermarked) Upgrade for unwatermarked PDFs