Family Room
Code: ANCMF-AU-GB-FR-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Family Room in the Government Building is maintained to the highest standards of cleanliness and hygiene, providing a safe and welcoming environment for all users.
Scope of Work
- Dust all surfaces including furniture, fixtures, and fittings.
- Vacuum all carpeted areas and rugs.
- Mop all hard floors using appropriate cleaning solutions.
- Sanitise all high-touch areas such as door handles, light switches, and remote controls.
- Empty and clean rubbish bins, replacing liners as necessary.
- Clean and polish glass surfaces and mirrors.
- Check and restock any consumables such as tissues and hand sanitisers.
- Ensure all furniture is arranged neatly and appropriately.
Method
- Begin by dusting all surfaces using a microfibre cloth, working from top to bottom to avoid resoiling cleaned areas.
- Vacuum carpeted areas using a HEPA-filter vacuum cleaner to ensure dust and allergens are effectively removed.
- Mop hard floors with a neutral pH floor cleaner, ensuring no residue is left behind.
- Use a disinfectant solution to sanitise high-touch areas, allowing appropriate contact time for effective germ kill.
- Empty rubbish bins, clean with a disinfectant wipe, and replace liners.
- Clean glass surfaces with a glass cleaner, ensuring no streaks are left.
- Check consumables and restock as necessary, ensuring they are neatly presented.
- Reorganise furniture to its original position, ensuring a tidy appearance.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Neutral pH floor cleaner
- Disinfectant solution
- Glass cleaner
- Rubbish bin liners
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no residue; high-touch areas are sanitised with no visible fingerprints; glass surfaces are streak-free; rubbish bins are clean and odour-free; consumables are fully stocked and neatly arranged. |
| Good | Minor dust on high surfaces; floors are clean with minimal residue; high-touch areas are mostly sanitised; glass surfaces have minor streaks; rubbish bins are clean but may have slight odour; consumables are mostly stocked. |
| Pass | Noticeable dust on surfaces; floors have visible residue; high-touch areas are inconsistently sanitised; glass surfaces have visible streaks; rubbish bins are not fully clean; consumables are partially stocked. |
| Fail | Significant dust accumulation; floors are dirty with visible marks; high-touch areas are not sanitised; glass surfaces are dirty; rubbish bins are overflowing or dirty; consumables are not stocked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality