Lobby
Code: ANCMF-AU-GB-L-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Public Area
Daily Cleaning
Medium Risk
ISO Compliant
Objective
To ensure the lobby of the government building is maintained to the highest standards of cleanliness and hygiene, providing a welcoming and safe environment for all visitors and staff.
Scope of Work
- Dust all surfaces including furniture, ledges, and fixtures.
- Vacuum all carpeted areas and entrance mats.
- Mop hard floors with appropriate cleaning solution.
- Wipe and sanitise all high-touch surfaces such as door handles, lift buttons, and reception counters.
- Empty and clean rubbish bins, replacing liners as needed.
- Clean and polish glass surfaces including doors and windows.
- Ensure all signage is clean and visible.
- Check and restock any necessary supplies such as hand sanitiser dispensers.
Method
- Begin by dusting all surfaces using a microfibre cloth, starting from higher surfaces and working downwards.
- Vacuum all carpeted areas using a HEPA-filter vacuum cleaner to minimise dust and allergens.
- Mop hard floors using a colour-coded mop and bucket system, ensuring the correct cleaning solution is used for the floor type.
- Wipe and sanitise high-touch surfaces with a disinfectant wipe or spray, ensuring full coverage and adequate contact time.
- Empty rubbish bins, ensuring waste is disposed of according to local regulations, and replace liners.
- Clean glass surfaces with a glass cleaner and microfibre cloth, ensuring no streaks are left.
- Inspect signage for cleanliness and visibility, wiping down as necessary.
- Check hand sanitiser dispensers and refill as needed, ensuring they are operational.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Colour-coded mop and bucket
- Disinfectant wipes/spray
- Glass cleaner
- Rubbish bin liners
- Hand sanitiser refills
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free from dust and marks; floors are spotless and dry; glass surfaces are streak-free; no rubbish is visible; all supplies are fully stocked. |
| Good | Minor dust or marks on surfaces; floors are clean with minimal wet spots; glass surfaces have minor streaks; rubbish bins are empty; most supplies are stocked. |
| Pass | Noticeable dust or marks on some surfaces; floors have visible dirt or wet spots; glass surfaces have visible streaks; rubbish bins are not overflowing; some supplies are low. |
| Fail | Significant dust or marks on surfaces; floors are dirty or wet; glass surfaces are heavily streaked; rubbish bins are overflowing; supplies are depleted. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality