Legal Aid Office
Code: ANCMF-AU-GB-LAO-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
AS/NZS 4801:2001
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a clean, safe, and hygienic environment in the Legal Aid Office within a Government Building, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and electronic equipment.
- Vacuuming of all carpeted areas and mats.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising of high-touch surfaces such as door handles, light switches, and telephones.
- Cleaning and sanitising of kitchen areas, including benchtops, sinks, and taps.
- Emptying and sanitising of rubbish bins and recycling bins.
- Cleaning and sanitising of toilets, including basins, taps, and mirrors.
- Spot cleaning of walls and partitions to remove marks and stains.
- Cleaning of glass surfaces, including windows and partitions.
Method
- Prepare cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cleaning cloths are used for different areas to prevent cross-contamination.
- Begin with dusting all surfaces using a microfibre cloth, starting from high surfaces and working downwards.
- Vacuum all carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
- Sanitise high-touch surfaces with a disinfectant spray and wipe with a clean cloth.
- In kitchen areas, clean benchtops and sinks with a sanitising solution, ensuring taps are polished to remove water spots.
- Empty rubbish bins, replace liners, and sanitise the bin surfaces.
- Clean toilets using a toilet brush and disinfectant, ensuring all surfaces are wiped down and mirrors are polished.
- Spot clean walls and partitions as needed, using a mild detergent solution.
- Clean glass surfaces with a glass cleaner and a lint-free cloth, ensuring a streak-free finish.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner
- Mop and bucket
- Cleaning trolley
- Disinfectant spray
- Glass cleaner
- Toilet brush
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no visible debris; high-touch surfaces are sanitised and free of smudges; bins are empty and sanitised; toilets are clean with no odours; glass surfaces are streak-free. |
| Good | Minor dust on high surfaces; floors are clean with minimal debris; high-touch surfaces are mostly sanitised; bins are empty but not sanitised; toilets are clean but may have minor water spots; glass surfaces have minor streaks. |
| Pass | Noticeable dust on surfaces; floors have visible debris; high-touch surfaces are partially sanitised; bins are emptied but not sanitised; toilets are clean but have visible water spots; glass surfaces have visible streaks. |
| Fail | Heavy dust accumulation; floors are dirty with visible debris; high-touch surfaces are not sanitised; bins are full or not sanitised; toilets are dirty with odours; glass surfaces are dirty with streaks. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality