Legal Department
Code: ANCMF-AU-GB-LD-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure a clean, hygienic, and professional environment in the Legal Department of a Government Building, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and electronic equipment.
- Vacuuming of carpets and rugs.
- Mopping of hard floors.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins.
- Cleaning and sanitising of toilets and washbasins.
- Spot cleaning of walls and glass surfaces.
- Replenishing of consumables such as toilet paper, hand soap, and paper towels.
Method
- Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used to prevent cross-contamination.
- Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum all carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
- Sanitise high-touch areas with a disinfectant spray and cloth, ensuring all surfaces are visibly clean and free from smudges.
- Empty rubbish bins, replace liners, and sanitise the bin surfaces.
- Clean toilets and washbasins using a toilet brush and appropriate cleaning agents, ensuring all surfaces are free from stains and odours.
- Spot clean walls and glass surfaces with a glass cleaner and cloth, ensuring no streaks or marks remain.
- Replenish consumables, ensuring all dispensers are functioning correctly and are adequately stocked.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner
- Mop and bucket (colour-coded)
- Cleaning trolley
- Disinfectant spray
- Glass cleaner
- Toilet brush
- Rubbish bin liners
- Consumables (toilet paper, hand soap, paper towels)
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free from dust, stains, and smudges. Floors are spotless and dry. High-touch areas are sanitised and free from fingerprints. Rubbish bins are empty and sanitised. Toilets are clean, odour-free, and fully stocked with consumables. |
| Good | Minor dust or smudges on less than 5% of surfaces. Floors are clean with minimal streaks. High-touch areas are mostly sanitised. Rubbish bins are empty but not sanitised. Toilets are clean with minor odours and adequately stocked. |
| Pass | Noticeable dust or smudges on 10% of surfaces. Floors have visible streaks. High-touch areas are partially sanitised. Rubbish bins are emptied but not sanitised. Toilets have noticeable odours and are missing some consumables. |
| Fail | Significant dust or smudges on more than 10% of surfaces. Floors are dirty or wet. High-touch areas are not sanitised. Rubbish bins are full or not sanitised. Toilets are dirty, have strong odours, and lack consumables. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality