Australian National Cleaning Management Framework
Manager's Office
Code: ANCMF-AU-GB-MO-01
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075:2011 Office Environment Daily Cleaning Standard Risk ISO Compliant
Objective

To ensure the Manager's Office in a Government Building is maintained to the highest standards of cleanliness and hygiene, adhering to Australian workplace health and safety requirements.

Scope of Work
  • Dust all surfaces including desks, shelves, and window sills.
  • Vacuum carpeted areas and spot clean stains.
  • Mop hard floors using a colour-coded system.
  • Wipe and sanitise all frequently touched surfaces such as door handles, light switches, and telephones.
  • Empty rubbish bins and replace liners.
  • Clean and polish glass surfaces and mirrors.
  • Ensure air vents are free from dust and debris.
Method
  1. Prepare cleaning trolley with appropriate supplies and PPE.
  2. Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  3. Vacuum carpets thoroughly, paying special attention to corners and under furniture.
  4. Mop hard floors with a damp mop, ensuring no excess water is left on the surface.
  5. Use a disinfectant spray on frequently touched surfaces and wipe with a clean cloth.
  6. Empty rubbish bins, replace liners, and dispose of waste according to local regulations.
  7. Clean glass surfaces with a glass cleaner and polish with a lint-free cloth.
  8. Inspect air vents and clean with a vacuum attachment if necessary.
Equipment
  • Microfibre cloths
  • Vacuum cleaner
  • Mop and bucket
  • Disinfectant spray
  • Glass cleaner
  • Cleaning trolley
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are spotless, no dust or debris visible. Carpets are clean with no stains. Hard floors are shiny and dry. All glass surfaces are streak-free. Air vents are dust-free.
GoodMinor dust on high surfaces, carpets are clean with minimal stains. Hard floors are clean with slight dullness. Glass surfaces have minimal streaks. Air vents have minor dust.
PassNoticeable dust on surfaces, carpets have visible stains. Hard floors are clean but dull. Glass surfaces have visible streaks. Air vents have visible dust.
FailHeavy dust accumulation, carpets are stained and dirty. Hard floors are dirty and sticky. Glass surfaces are heavily streaked. Air vents are clogged with dust.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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