Mayor's Office
Code: ANCMF-AU-GB-MO-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the Mayor's Office is maintained to the highest standards of cleanliness and hygiene, reflecting the prestige of the government building and adhering to Australian workplace health and safety requirements.
Scope of Work
- Dust all surfaces including desks, shelves, and decorative items.
- Vacuum carpets and upholstered furniture.
- Mop hard floors with appropriate cleaning solution.
- Sanitise high-touch areas such as door handles, light switches, and telephones.
- Empty rubbish bins and replace liners.
- Clean and polish glass surfaces and mirrors.
- Ensure all cleaning is conducted using a colour-coded system to prevent cross-contamination.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust effectively.
- Vacuum carpets and upholstery using a HEPA-filter vacuum to ensure air quality is maintained.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Sanitise high-touch areas using a hospital-grade disinfectant.
- Empty rubbish bins, replace liners, and ensure bins are sanitised.
- Clean glass surfaces with a streak-free glass cleaner and polish mirrors.
- Conduct a final inspection to ensure all areas meet the quality criteria.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH cleaner
- Hospital-grade disinfectant
- Rubbish bin liners
- Streak-free glass cleaner
- Colour-coded cleaning cloths and mops
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and smudges; carpets are free of debris and stains; no odours present; glass surfaces are streak-free; high-touch areas are sanitised and visibly clean. |
| Good | Minor dust on less accessible surfaces; carpets are mostly clean with no visible stains; no strong odours; glass surfaces have minor streaks; high-touch areas are mostly sanitised. |
| Pass | Noticeable dust on surfaces; carpets have some debris; mild odours present; glass surfaces have visible streaks; high-touch areas are partially sanitised. |
| Fail | Significant dust accumulation; carpets are visibly dirty; strong odours present; glass surfaces are dirty; high-touch areas are not sanitised. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality