Australian National Cleaning Management Framework
Multi-faith Room
Code: ANCMF-AU-GB-MR-05
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards NEN 2075:2011 Daily Cleaning Standard Risk ISO Compliant
Objective

To ensure the Multi-faith Room in the Government Building is maintained at the highest standard of cleanliness and hygiene, respecting the diverse needs of all users.

Scope of Work
  • Dust all horizontal surfaces including furniture, ledges, and fixtures.
  • Vacuum all carpeted areas and spot clean stains.
  • Mop hard floors with a neutral detergent.
  • Sanitise all high-touch surfaces such as door handles, light switches, and taps.
  • Empty and sanitise rubbish bins, replacing liners as needed.
  • Clean and polish glass surfaces and mirrors.
  • Ensure all religious artefacts and materials are handled with respect and cleaned according to specific guidelines provided by the facility.
Method
  1. Begin by organising the cleaning trolley with all necessary supplies, ensuring colour-coded cloths and mops are used to prevent cross-contamination.
  2. Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  3. Vacuum carpets thoroughly, paying special attention to corners and edges.
  4. Mop hard floors using a two-bucket system to ensure effective cleaning and rinsing.
  5. Sanitise high-touch surfaces with an approved disinfectant, allowing appropriate contact time.
  6. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  7. Clean glass surfaces with a glass cleaner, ensuring no streaks remain.
  8. Inspect the room for any additional cleaning needs and address them promptly.
Equipment
  • Microfibre cloths (colour-coded)
  • Vacuum cleaner with HEPA filter
  • Mop and bucket (colour-coded)
  • Neutral detergent
  • Disinfectant spray
  • Glass cleaner
  • Cleaning trolley
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and marks; carpets are spotless and odour-free; no visible streaks on glass; high-touch surfaces are sanitised and free of smudges; bins are empty and sanitised; room has a fresh and neutral odour.
GoodMinor dust on high surfaces; carpets have no visible stains; minimal streaks on glass; high-touch surfaces are mostly clean; bins are empty but not sanitised; room has a neutral odour.
PassNoticeable dust on surfaces; carpets have minor stains; visible streaks on glass; high-touch surfaces show some smudges; bins are emptied but not sanitised; room has a slight odour.
FailHeavy dust accumulation; carpets are stained and odorous; glass is streaked and dirty; high-touch surfaces are visibly dirty; bins are full or not sanitised; room has an unpleasant odour.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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