Mobile Services
Code: ANCMF-AU-GB-MS-03
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the highest standard of cleanliness and hygiene in the mobile services area of a government building, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting all surfaces including desks, chairs, and equipment.
- Vacuuming all carpeted areas and spot cleaning as necessary.
- Mopping hard floors with appropriate cleaning solutions.
- Sanitising high-touch surfaces such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins.
- Cleaning and sanitising toilets and washbasins.
- Replenishing consumables such as toilet paper, hand soap, and paper towels.
- Ensuring all cleaning activities are conducted using colour-coded cleaning systems to prevent cross-contamination.
Method
- Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum all carpeted areas thoroughly, paying special attention to corners and edges.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
- Sanitise high-touch surfaces with a disinfectant spray and wipe with a clean cloth.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean toilets and washbasins with a toilet brush and sanitising cleaner, ensuring all surfaces are wiped dry.
- Replenish consumables and ensure dispensers are functioning correctly.
Equipment
- Colour-coded microfibre cloths and mops
- Vacuum cleaner with HEPA filter
- Cleaning trolley
- Disinfectant spray
- Sanitising cleaner
- Toilet brush
- Rubbish bin liners
- Personal protective equipment (PPE)
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free from dust and marks. Floors are spotless with no debris. High-touch surfaces are sanitised and free from smudges. Rubbish bins are empty and sanitised. Toilets and washbasins are sparkling clean with no odours. Consumables are fully stocked. |
| Good | Most surfaces are clean with minimal dust. Floors are clean with minor debris in low-traffic areas. High-touch surfaces are mostly sanitised. Rubbish bins are empty but not sanitised. Toilets and washbasins are clean with slight watermarks. Consumables are adequately stocked. |
| Pass | Surfaces have noticeable dust and marks. Floors have visible debris. High-touch surfaces are partially sanitised. Rubbish bins are not emptied. Toilets and washbasins are clean but have visible stains. Consumables are low. |
| Fail | Surfaces are dusty and marked. Floors are dirty with significant debris. High-touch surfaces are not sanitised. Rubbish bins are full. Toilets and washbasins are dirty with odours. Consumables are depleted. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality