Outreach Center
Code: ANCMF-AU-GB-OC-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
AS/NZS 4801:2001
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a clean, safe, and hygienic environment in the Outreach Centre of a Government Building, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting all surfaces including desks, chairs, and shelves.
- Vacuuming all carpeted areas and rugs.
- Mopping hard floors with appropriate cleaning solutions.
- Sanitising high-touch surfaces such as door handles, light switches, and taps.
- Cleaning and sanitising toilets, sinks, and mirrors.
- Emptying and cleaning rubbish bins, replacing liners as needed.
- Cleaning glass surfaces and windows.
- Ensuring all cleaning activities comply with infection control guidelines.
Method
- Prepare cleaning trolley with colour-coded cleaning cloths and solutions.
- Begin with dusting from high to low surfaces to prevent recontamination.
- Vacuum all carpeted areas using HEPA-filtered vacuum cleaners.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water remains.
- Sanitise high-touch surfaces using disinfectant wipes or sprays.
- Clean toilets and sinks with disinfectant, ensuring all surfaces are scrubbed and rinsed.
- Empty rubbish bins, replace liners, and clean bin surfaces.
- Clean glass surfaces with glass cleaner and a microfibre cloth.
Equipment
- Colour-coded cleaning cloths and mops
- HEPA-filtered vacuum cleaner
- Microfibre cloths
- Disinfectant wipes and sprays
- Glass cleaner
- Cleaning trolley
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean with no dust or debris. Floors are spotless and dry. High-touch surfaces are sanitised with no visible marks. Toilets and sinks are sparkling clean with no odours. Rubbish bins are empty and clean. |
| Good | Minor dust or debris on less than 5% of surfaces. Floors are clean with minimal streaks. High-touch surfaces are mostly sanitised. Toilets and sinks are clean with minimal water spots. Rubbish bins are empty and mostly clean. |
| Pass | Noticeable dust or debris on less than 10% of surfaces. Floors have visible streaks or spots. High-touch surfaces are partially sanitised. Toilets and sinks are clean but with visible water spots. Rubbish bins are emptied but not cleaned. |
| Fail | Visible dust or debris on more than 10% of surfaces. Floors are dirty or wet. High-touch surfaces are not sanitised. Toilets and sinks are dirty or have odours. Rubbish bins are full or dirty. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality