Open Plan Office
Code: ANCMF-AU-GB-OPO-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure a clean, hygienic, and safe environment in the open plan office of a government building, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, chairs, and partitions.
- Vacuuming of carpeted areas and spot cleaning as required.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, light switches, and shared equipment.
- Emptying and sanitising rubbish bins and replacing liners.
- Cleaning and polishing of glass surfaces and partitions.
- Ensuring all cleaning activities are conducted using colour-coded cleaning systems to prevent cross-contamination.
Method
- Prepare the cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths and mops are used.
- Begin by dusting all surfaces using a microfibre cloth, starting from higher surfaces and working downwards.
- Vacuum all carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Sanitise high-touch areas with an approved disinfectant, allowing appropriate contact time for effectiveness.
- Empty rubbish bins, replace liners, and sanitise the bin surfaces.
- Clean glass surfaces with a glass cleaner, ensuring no streaks are left.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner with HEPA filter
- Mop and bucket (colour-coded)
- Neutral pH floor cleaner
- Approved disinfectant
- Glass cleaner
- Cleaning trolley
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; carpets are spotless and odour-free; no visible streaks on glass; high-touch areas are sanitised with no residue; bins are empty and sanitised. |
| Good | Minor dust on less accessible surfaces; carpets are clean with minimal spots; glass surfaces have minor streaks; high-touch areas are mostly sanitised; bins are empty but not sanitised. |
| Pass | Noticeable dust on surfaces; carpets have visible spots; glass surfaces have visible streaks; high-touch areas are partially sanitised; bins are emptied but not sanitised. |
| Fail | Significant dust accumulation; carpets are visibly dirty; glass surfaces are streaked; high-touch areas are not sanitised; bins are full and unsanitised. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality