Public Gallery
Code: ANCMF-AU-GB-PG-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a high standard of cleanliness and hygiene in the public gallery of a government building, ensuring a safe and pleasant environment for visitors and staff.
Scope of Work
- Dusting of all surfaces including displays, ledges, and fixtures.
- Vacuuming of carpeted areas and rugs.
- Mopping of hard floors with appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, light switches, and railings.
- Cleaning of glass surfaces including windows and display cases.
- Emptying and sanitising of rubbish bins.
- Spot cleaning of walls and skirting boards.
- Ensuring all cleaning activities comply with Australian workplace health and safety requirements.
Method
- Begin with dusting all surfaces using a microfibre cloth to capture dust and allergens.
- Vacuum carpeted areas using a HEPA-filter vacuum to ensure air quality standards are met.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Sanitise high-touch areas with a hospital-grade disinfectant.
- Clean glass surfaces using a streak-free glass cleaner and a lint-free cloth.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Spot clean walls and skirting boards with a damp cloth and mild detergent.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH cleaner
- Hospital-grade disinfectant
- Streak-free glass cleaner
- Lint-free cloths
- Colour-coded cleaning trolley
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no streaks or residue; glass surfaces are crystal clear; high-touch areas are sanitised and free of smudges; rubbish bins are empty and odour-free. |
| Good | Minor dust on less accessible surfaces; floors are clean with minimal streaks; glass surfaces have minor smudges; high-touch areas are mostly sanitised; rubbish bins are emptied but may have slight odour. |
| Pass | Noticeable dust on surfaces; floors have visible streaks or residue; glass surfaces have visible smudges; high-touch areas are inconsistently sanitised; rubbish bins are not emptied regularly. |
| Fail | Significant dust accumulation; floors are dirty with visible debris; glass surfaces are cloudy; high-touch areas are not sanitised; rubbish bins are overflowing and malodorous. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality