Australian National Cleaning Management Framework
Private Office
Code: ANCMF-AU-GB-PO-01
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards NEN 2075:2011 Office Environment Daily Cleaning Standard Risk ISO Compliant
Objective

Ensure a clean, hygienic, and professional environment in private offices within government buildings, adhering to Australian cleaning standards and workplace health and safety requirements.

Scope of Work
  • Dust all surfaces including desks, chairs, shelves, and window sills.
  • Vacuum carpets and rugs thoroughly.
  • Mop hard floors with appropriate cleaning solution.
  • Wipe and sanitise all high-touch surfaces such as door handles, light switches, and telephones.
  • Empty rubbish bins and replace liners.
  • Clean and polish glass surfaces including windows and mirrors.
  • Ensure all office equipment is free from dust and debris.
  • Maintain cleanliness of air vents and ensure they are free from dust build-up.
Method
  1. Begin by organising the cleaning trolley with colour-coded cloths and appropriate cleaning agents.
  2. Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  3. Vacuum carpets using a HEPA-filter vacuum cleaner to minimise dust and allergens.
  4. Mop hard floors with a neutral pH cleaner, ensuring no excess water is left on the surface.
  5. Use a disinfectant wipe to clean high-touch surfaces, allowing sufficient contact time for effective sanitisation.
  6. Empty rubbish bins, replace liners, and ensure bins are clean and odour-free.
  7. Clean glass surfaces with a glass cleaner and a lint-free cloth for a streak-free finish.
  8. Inspect air vents and gently clean with a vacuum attachment or damp cloth.
Equipment
  • Microfibre cloths (colour-coded)
  • HEPA-filter vacuum cleaner
  • Mop and bucket with wringer
  • Neutral pH floor cleaner
  • Disinfectant wipes
  • Glass cleaner
  • Lint-free cloths
  • Cleaning trolley
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free from dust and marks; carpets are vacuumed with no visible debris; floors are spotless with no streaks; high-touch surfaces are sanitised with no residue; rubbish bins are clean and odour-free; glass surfaces are streak-free; air vents are dust-free.
GoodMinor dust on surfaces; carpets are vacuumed with minimal debris; floors have slight streaks; high-touch surfaces are mostly sanitised; rubbish bins are clean with slight odour; glass surfaces have minor streaks; air vents have minimal dust.
PassNoticeable dust on surfaces; carpets have visible debris; floors have visible streaks; high-touch surfaces are partially sanitised; rubbish bins have noticeable odour; glass surfaces have visible streaks; air vents have noticeable dust.
FailHeavy dust on surfaces; carpets are not vacuumed; floors are dirty with streaks; high-touch surfaces are not sanitised; rubbish bins are dirty with strong odour; glass surfaces are dirty; air vents are clogged with dust.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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