Personnel Office
Code: ANCMF-AU-GB-PO-06
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure a clean, hygienic, and safe environment in personnel offices within government buildings, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and electronic equipment.
- Vacuuming of carpets and rugs.
- Mopping of hard floors.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins.
- Cleaning of windows and glass partitions.
- Spot cleaning of walls and doors.
- Ensuring all cleaning activities comply with colour-coded cleaning systems to prevent cross-contamination.
Method
- Prepare the cleaning trolley with all necessary equipment and cleaning agents, ensuring compliance with colour-coded systems.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum carpets and rugs thoroughly, paying special attention to corners and under furniture.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
- Sanitise high-touch areas with a disinfectant, ensuring full coverage and adequate contact time.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean windows and glass partitions with a glass cleaner, ensuring streak-free results.
- Spot clean walls and doors with a suitable cleaner, removing any marks or stains.
Equipment
- Microfibre cloths
- Vacuum cleaner
- Mop and bucket
- Cleaning trolley
- Disinfectant and cleaning solutions
- Glass cleaner
- Colour-coded cleaning cloths and mops
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; carpets are free of debris and stains; floors are spotless and dry; high-touch areas are fully sanitised; windows and glass are streak-free; no odours present. |
| Good | Minor dust on surfaces; carpets mostly clean with minor debris; floors mostly clean with minor spots; high-touch areas mostly sanitised; windows and glass mostly streak-free; no strong odours present. |
| Pass | Noticeable dust on surfaces; carpets have visible debris; floors have visible spots; high-touch areas partially sanitised; windows and glass have some streaks; mild odours present. |
| Fail | Heavy dust on surfaces; carpets have significant debris and stains; floors are dirty and wet; high-touch areas not sanitised; windows and glass are streaked; strong odours present. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality