Payroll Office
Code: ANCMF-AU-GB-PO-07
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure a clean, hygienic, and safe environment in the payroll office of a government building, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dust all surfaces including desks, chairs, and shelves.
- Vacuum all carpeted areas and mats.
- Mop hard floors with appropriate cleaning solution.
- Sanitise high-touch areas such as door handles, light switches, and telephones.
- Empty and clean rubbish bins, replace liners.
- Clean windows and glass partitions.
- Wipe down and sanitise office equipment such as printers and computers.
- Ensure all cleaning is conducted using colour-coded systems to prevent cross-contamination.
Method
- Prepare cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used.
- Dust surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum carpets thoroughly, paying special attention to corners and under furniture.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
- Sanitise high-touch areas with a disinfectant spray and cloth, ensuring full coverage.
- Empty rubbish bins, replace liners, and clean bins with a disinfectant wipe.
- Clean windows and glass partitions with a glass cleaner and squeegee for a streak-free finish.
- Wipe down office equipment with a damp cloth and sanitise with an appropriate disinfectant.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner
- Mop and bucket (colour-coded)
- Disinfectant spray
- Glass cleaner
- Cleaning trolley
- Rubbish bin liners
- Squeegee
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free of dust. Carpets are vacuumed with no visible debris. Hard floors are spotless with no streaks or water marks. High-touch areas are sanitised and free of smudges. Rubbish bins are empty and clean. Windows and glass are streak-free. |
| Good | Most surfaces are clean with minimal dust. Carpets are vacuumed with minor debris in corners. Hard floors are clean with slight streaks. High-touch areas are mostly sanitised. Rubbish bins are empty but may have minor residue. Windows and glass have minor streaks. |
| Pass | Surfaces have some dust accumulation. Carpets are vacuumed but with visible debris. Hard floors have visible streaks or water marks. High-touch areas are partially sanitised. Rubbish bins are emptied but not cleaned. Windows and glass have visible streaks. |
| Fail | Surfaces are dusty. Carpets have significant debris. Hard floors are dirty with water marks. High-touch areas are not sanitised. Rubbish bins are full or dirty. Windows and glass are dirty with streaks. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality