Public Relations
Code: ANCMF-AU-GB-PR-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure a high standard of cleanliness and hygiene in the Public Relations area of a Government Building, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, chairs, and shelves.
- Vacuuming of carpeted areas and mats.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising of high-touch surfaces such as door handles, light switches, and telephones.
- Cleaning and sanitising of rubbish bins and replacement of liners.
- Spot cleaning of walls and glass surfaces.
- Ensuring all areas are free from visible dirt, dust, and debris.
Method
- Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum all carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors with a neutral pH cleaner, ensuring no excess water is left on the floor.
- Sanitise high-touch surfaces with a disinfectant solution, allowing appropriate contact time for effectiveness.
- Empty rubbish bins, replace liners, and sanitise the bin surfaces.
- Spot clean walls and glass surfaces with a suitable glass cleaner and cloth.
- Conduct a final inspection to ensure all areas meet the cleanliness standards.
Equipment
- Microfibre cloths
- Vacuum cleaner
- Mop and bucket
- Neutral pH floor cleaner
- Disinfectant solution
- Glass cleaner
- Colour-coded cleaning cloths
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free from dust and debris. High-touch surfaces are sanitised and have no visible marks. Floors are spotless with no streaks or watermarks. Rubbish bins are clean and odour-free. |
| Good | Most surfaces are clean with minimal dust. High-touch surfaces are sanitised with few visible marks. Floors are clean with minor streaks. Rubbish bins are clean with slight odour. |
| Pass | Surfaces have some dust accumulation. High-touch surfaces are sanitised but have visible marks. Floors are clean but have noticeable streaks. Rubbish bins are clean but have noticeable odour. |
| Fail | Surfaces are dusty and dirty. High-touch surfaces are not sanitised and have visible marks. Floors are dirty with streaks and watermarks. Rubbish bins are dirty and have strong odour. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality