Quiet Room
Code: ANCMF-AU-GB-QR-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the Quiet Room in the Government Building is maintained to the highest standards of cleanliness, hygiene, and safety, providing a comfortable and quiet environment for users.
Scope of Work
- Dust all surfaces including tables, chairs, and shelves.
- Vacuum carpeted areas to remove dust and debris.
- Mop hard floors with a neutral detergent.
- Sanitise high-touch areas such as door handles, light switches, and remote controls.
- Empty rubbish bins and replace liners.
- Clean windows and glass surfaces to remove smudges and fingerprints.
- Ensure air vents are free from dust and obstructions.
- Check and replenish supplies such as tissues and hand sanitiser.
Method
- Begin by organising the cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cleaning cloths are used to prevent cross-contamination.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors using a damp mop and a neutral detergent, ensuring no excess water is left on the floor.
- Sanitise high-touch areas with an appropriate disinfectant, allowing sufficient contact time as per manufacturer's instructions.
- Empty rubbish bins, replace liners, and dispose of waste according to local regulations.
- Clean windows and glass surfaces using a glass cleaner and a lint-free cloth.
- Inspect air vents and dust as necessary, ensuring they are unobstructed.
- Check supplies and replenish as needed, ensuring all items are neatly organised.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner with HEPA filter
- Mop and bucket with neutral detergent
- Disinfectant spray
- Glass cleaner
- Lint-free cloths
- Cleaning trolley
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free from dust and smudges; carpets are free from debris; floors are spotless with no streaks; high-touch areas are sanitised and free from fingerprints; windows are crystal clear; air vents are dust-free; supplies are fully stocked and neatly organised. |
| Good | Minor dust on high surfaces; carpets have minimal debris; floors have slight streaks; high-touch areas are mostly sanitised; windows have minor smudges; air vents have minimal dust; supplies are mostly stocked. |
| Pass | Noticeable dust on surfaces; carpets have visible debris; floors have visible streaks; high-touch areas are inconsistently sanitised; windows have visible smudges; air vents have noticeable dust; supplies are low but available. |
| Fail | Heavy dust on surfaces; carpets are dirty; floors are dirty with streaks; high-touch areas are not sanitised; windows are dirty; air vents are clogged with dust; supplies are depleted. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality