Risk Management
Code: ANCMF-AU-GB-RM-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure a clean, safe, and hygienic environment in the Risk Management space of a Government Building, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and equipment.
- Vacuuming of carpeted areas and spot cleaning as needed.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising of high-touch surfaces such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins.
- Cleaning and polishing of glass surfaces and partitions.
- Ensuring all cleaning activities are performed using colour-coded cleaning systems to prevent cross-contamination.
Method
- Prepare the cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths and mops are used.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum all carpeted areas thoroughly, paying special attention to corners and edges.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Sanitise high-touch surfaces with an approved disinfectant, allowing appropriate contact time.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a streak-free glass cleaner and polish with a microfibre cloth.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner with HEPA filter
- Mop and bucket (colour-coded)
- Neutral pH floor cleaner
- Approved disinfectant
- Glass cleaner
- Cleaning trolley
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no residue; high-touch surfaces are sanitised and free of smudges; bins are empty and odour-free; glass surfaces are streak-free. |
| Good | Minor dust on less accessible surfaces; floors are clean with minimal residue; high-touch surfaces are mostly sanitised; bins are empty with slight odour; glass surfaces have minor streaks. |
| Pass | Visible dust on surfaces; floors have noticeable residue; high-touch surfaces are partially sanitised; bins are not overflowing but have odour; glass surfaces have visible streaks. |
| Fail | Significant dust accumulation; floors are dirty with visible residue; high-touch surfaces are not sanitised; bins are overflowing and odorous; glass surfaces are heavily streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality