Records Office
Code: ANCMF-AU-GB-RO-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a clean, hygienic, and organised records office in a government building, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and filing cabinets.
- Vacuuming of carpeted areas and mats.
- Mopping of hard floor surfaces.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins.
- Cleaning of windows and glass partitions.
- Spot cleaning of walls and doors.
Method
- Use a colour-coded cleaning system to prevent cross-contamination.
- Dust surfaces using microfibre cloths to capture dust effectively.
- Vacuum carpets using a HEPA-filter vacuum cleaner to minimise airborne dust.
- Mop floors with a neutral pH cleaner suitable for the floor type.
- Sanitise high-touch areas with an approved disinfectant.
- Empty rubbish bins and replace liners, ensuring bins are sanitised.
- Clean windows and glass with a streak-free glass cleaner.
- Perform spot cleaning using a suitable surface cleaner.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH cleaner
- Approved disinfectant
- Rubbish bin liners
- Streak-free glass cleaner
- Surface cleaner for spot cleaning
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; carpets are spotless and free of debris; floors are streak-free and shiny; high-touch areas are sanitised and free of smudges; bins are empty and sanitised; windows and glass are clear and streak-free. |
| Good | Minor dust on surfaces; carpets have minimal debris; floors have slight streaks; high-touch areas are mostly sanitised; bins are empty but not sanitised; windows and glass have minor streaks. |
| Pass | Noticeable dust on surfaces; carpets have visible debris; floors are dull with visible streaks; high-touch areas are inconsistently sanitised; bins are not sanitised; windows and glass have visible streaks. |
| Fail | Heavy dust accumulation; carpets are dirty with visible debris; floors are dirty and streaked; high-touch areas are not sanitised; bins are full and unsanitised; windows and glass are dirty and streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality