Australian National Cleaning Management Framework
Senior Center
Code: ANCMF-AU-GB-SC-04
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards AS/NZS 3666:2011 AS 1851:2012 Daily Cleaning Standard Risk ISO Compliant
Objective

To ensure a clean, safe, and hygienic environment in the Senior Centre of the Government Building, adhering to Australian cleaning standards and practices.

Scope of Work
  • Dusting of all surfaces including furniture, fixtures, and fittings.
  • Vacuuming of carpets and rugs.
  • Mopping of hard floors with appropriate cleaning solutions.
  • Sanitising of high-touch areas such as door handles, light switches, and handrails.
  • Cleaning and sanitising of toilets, basins, and taps.
  • Emptying and sanitising rubbish bins.
  • Cleaning of windows and glass surfaces.
  • Maintaining cleanliness of lifts and stairwells.
  • Ensuring all cleaning activities comply with Australian workplace health and safety requirements.
Method
  1. Prepare cleaning trolley with colour-coded cleaning cloths and appropriate cleaning agents.
  2. Begin with dusting from high to low surfaces to prevent recontamination.
  3. Vacuum carpets using HEPA-filtered vacuum cleaners to minimise dust and allergens.
  4. Mop hard floors with a damp mop and suitable detergent, ensuring no excess water is left on the floor.
  5. Sanitise high-touch areas using disinfectant wipes or sprays, allowing appropriate contact time.
  6. Clean toilets with toilet bowl cleaner, scrub, and flush; sanitise basins and taps.
  7. Empty rubbish bins, replace liners, and sanitise bin surfaces.
  8. Clean windows and glass surfaces with glass cleaner and microfibre cloths.
  9. Inspect lifts and stairwells, clean as necessary, ensuring all surfaces are free from dirt and debris.
Equipment
  • Colour-coded cleaning cloths and mops
  • HEPA-filtered vacuum cleaner
  • Cleaning trolley
  • Disinfectant wipes and sprays
  • Toilet bowl cleaner and brush
  • Glass cleaner
  • Microfibre cloths
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free from dust, dirt, and smudges. Floors are spotless with no streaks or residue. High-touch areas are sanitised and free from fingerprints. Toilets and basins are immaculate with no stains or odours. Rubbish bins are empty and sanitised.
GoodMost surfaces are clean with minimal dust or smudges. Floors are generally clean with minor streaks. High-touch areas are mostly sanitised. Toilets and basins are clean with slight watermarks. Rubbish bins are empty but may have minor marks.
PassSurfaces have some dust and smudges. Floors show visible streaks. High-touch areas are partially sanitised. Toilets and basins are clean but have noticeable watermarks. Rubbish bins are emptied but not sanitised.
FailSurfaces are dusty and dirty. Floors are streaked and sticky. High-touch areas are not sanitised. Toilets and basins are stained and emit odours. Rubbish bins are full or not sanitised.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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