Service Entrance
Code: ANCMF-AU-GB-SE-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the service entrance of the government building is maintained to the highest standards of cleanliness, safety, and hygiene, in compliance with Australian workplace health and safety requirements.
Scope of Work
- Dust all surfaces including ledges, sills, and fixtures.
- Vacuum and mop all floor surfaces using appropriate cleaning solutions.
- Sanitise high-touch areas such as door handles, light switches, and handrails.
- Empty and clean rubbish bins, replacing liners as needed.
- Clean and polish glass surfaces and doors.
- Remove cobwebs and dust from corners and ceilings.
- Ensure all cleaning activities are conducted using colour-coded cleaning systems to prevent cross-contamination.
Method
- Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used.
- Dust all surfaces from top to bottom to prevent re-soiling.
- Vacuum the floor thoroughly, paying special attention to corners and edges.
- Mop the floor using a damp mop and appropriate cleaning solution, ensuring no streaks or residue are left.
- Sanitise high-touch areas with a disinfectant spray and wipe with a clean cloth.
- Empty rubbish bins, clean the interior and exterior, and replace liners.
- Clean glass surfaces with a glass cleaner and polish to a streak-free finish.
- Inspect the area for any missed spots and rectify as needed.
Equipment
- Vacuum cleaner with HEPA filter
- Microfibre cloths (colour-coded)
- Mop and bucket (colour-coded)
- Cleaning trolley
- Disinfectant spray
- Glass cleaner
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no streaks; high-touch areas are sanitised and free of smudges; rubbish bins are clean and odour-free; glass surfaces are crystal clear. |
| Good | Minor dust on high surfaces; floors are clean with minimal streaks; high-touch areas are mostly sanitised; rubbish bins are clean but may have slight odour; glass surfaces have minor smudges. |
| Pass | Visible dust on surfaces; floors have noticeable streaks; high-touch areas are partially sanitised; rubbish bins are not completely clean; glass surfaces have visible smudges. |
| Fail | Heavy dust accumulation; floors are dirty and streaked; high-touch areas are not sanitised; rubbish bins are dirty and odorous; glass surfaces are unclear and streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality