Security Office
Code: ANCMF-AU-GB-SO-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the Security Office in the Government Building is maintained to the highest standards of cleanliness and hygiene, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dust all surfaces including desks, shelves, and equipment.
- Sanitise high-touch areas such as door handles, light switches, and telephones.
- Vacuum carpets and rugs thoroughly.
- Mop hard floors using a damp mop and appropriate cleaning solution.
- Empty rubbish bins and replace liners.
- Clean and polish glass surfaces and mirrors.
- Ensure all cleaning is conducted using a colour-coded system to prevent cross-contamination.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust and allergens.
- Sanitise high-touch areas with a disinfectant spray, ensuring sufficient contact time as per product instructions.
- Vacuum carpets using a HEPA-filter vacuum cleaner to minimise airborne particles.
- Mop floors with a neutral pH cleaner, ensuring no residue is left behind.
- Empty rubbish bins, replace liners, and dispose of waste in designated areas.
- Use a glass cleaner and lint-free cloth to clean glass surfaces, ensuring no streaks remain.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Damp mop and bucket
- Disinfectant spray
- Glass cleaner
- Colour-coded cleaning cloths and mops
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; high-touch areas are sanitised with no visible residue; carpets are free of debris and stains; floors are spotless with no streaks; bins are empty and clean; glass surfaces are crystal clear. |
| Good | Minor dust on less accessible surfaces; high-touch areas mostly sanitised; carpets mostly clean with minor debris; floors mostly clean with minor streaks; bins emptied but not fully clean; glass surfaces mostly clear with minor streaks. |
| Pass | Noticeable dust on surfaces; high-touch areas partially sanitised; carpets have visible debris; floors have visible streaks; bins not emptied; glass surfaces have visible streaks. |
| Fail | Significant dust accumulation; high-touch areas not sanitised; carpets heavily soiled; floors dirty with significant streaks; bins overflowing; glass surfaces dirty and streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality