Solicitor's Office
Code: ANCMF-AU-GB-SO-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the solicitor's office within the government building is maintained to the highest standards of cleanliness and hygiene, adhering to Australian workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and window sills.
- Vacuuming of carpeted areas and spot cleaning as necessary.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins and replacing liners.
- Cleaning and polishing of glass surfaces and mirrors.
- Ensuring all office equipment is free from dust and debris.
- Checking and restocking of hand sanitiser dispensers.
Method
- Prepare the cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths are used for different areas to prevent cross-contamination.
- Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum all carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Sanitise high-touch areas using a disinfectant spray and allow to air dry.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a glass cleaner and polish to a streak-free finish.
- Inspect all office equipment for dust and clean as necessary.
- Check hand sanitiser dispensers and refill as needed.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner with HEPA filter
- Mop and bucket with wringer
- Neutral pH floor cleaner
- Disinfectant spray
- Glass cleaner
- Cleaning trolley
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free from dust and marks; carpets are spotless and vacuumed with visible pile; no streaks on glass; bins are empty and sanitised; no odours present. |
| Good | Minor dust on high surfaces; carpets are clean with minimal spots; glass is mostly streak-free; bins are empty but not sanitised; faint odours may be present. |
| Pass | Noticeable dust on surfaces; carpets have visible spots; glass has streaks; bins are not emptied; noticeable odours present. |
| Fail | Heavy dust accumulation; carpets are dirty with multiple spots; glass is dirty and streaked; bins are overflowing; strong odours present. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality