Australian National Cleaning Management Framework

Arcade
Code: ANCMF-AU-H-A-01
Hospitality
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075:2011 Healthcare Hospitality Daily Cleaning High Risk ISO Compliant Healthcare Standards
Objective

To maintain a high standard of cleanliness and hygiene in the arcade area of a hospitality facility, ensuring a safe and pleasant environment for all patrons and staff.

Scope of Work
  • Dusting of all surfaces including gaming machines, counters, and seating areas.
  • Vacuuming of carpeted areas and mopping of hard floors.
  • Sanitising of high-touch surfaces such as buttons, handles, and railings.
  • Emptying and sanitising rubbish bins.
  • Cleaning and sanitising of toilets and washbasins.
  • Spot cleaning of walls and glass surfaces.
  • Ensuring all cleaning activities comply with Australian workplace health and safety standards.
Method
  1. Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  2. Vacuum carpeted areas using a HEPA-filter vacuum cleaner to ensure dust and allergens are effectively removed.
  3. Mop hard floors with a neutral pH floor cleaner, ensuring no residue is left behind.
  4. Sanitise high-touch surfaces with a hospital-grade disinfectant, ensuring contact time as per manufacturer's instructions.
  5. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  6. Clean toilets and washbasins with a toilet-specific cleaner, ensuring all surfaces are scrubbed and sanitised.
  7. Spot clean walls and glass surfaces using a glass cleaner and a lint-free cloth.
  8. Conduct a final inspection to ensure all areas meet the quality criteria.
Equipment
  • Microfibre cloths
  • HEPA-filter vacuum cleaner
  • Mop and bucket with neutral pH floor cleaner
  • Hospital-grade disinfectant
  • Rubbish bin liners
  • Toilet-specific cleaner
  • Glass cleaner and lint-free cloth
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and smudges; floors are spotless with no visible debris; high-touch surfaces are sanitised and free of fingerprints; rubbish bins are empty and odour-free; toilets are pristine with no stains or odours.
GoodMinor dust on less accessible surfaces; floors have minimal debris; high-touch surfaces are mostly sanitised; rubbish bins are empty but may have slight odour; toilets are clean with minor water marks.
PassNoticeable dust on surfaces; floors have visible debris; high-touch surfaces show fingerprints; rubbish bins are not emptied regularly; toilets have visible stains or odours.
FailHeavy dust accumulation; floors are dirty with significant debris; high-touch surfaces are unsanitised; rubbish bins are overflowing; toilets are unclean with strong odours.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality