ATM Area
Code: ANCMF-AU-H-AA-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Healthcare
Hospitality
Daily Cleaning
High Risk
ISO Compliant
Healthcare Standards
Objective
Ensure the ATM area in hospitality facilities is maintained to the highest standard of cleanliness and hygiene, providing a safe and pleasant environment for users.
Scope of Work
- Dust all surfaces, including ATM machines, ledges, and surrounding fixtures.
- Sanitise ATM keypad, screen, and surrounding touchpoints using approved disinfectants.
- Wipe down walls and any glass surfaces to remove fingerprints and smudges.
- Vacuum carpeted areas and mop hard floors using a colour-coded cleaning system to prevent cross-contamination.
- Empty rubbish bins and replace liners, ensuring proper waste segregation.
- Check and clean any nearby seating or waiting areas, ensuring they are free from debris and stains.
- Inspect and clean any signage or information boards for dust and dirt.
Method
- Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Apply disinfectant to a clean cloth and sanitise the ATM keypad, screen, and touchpoints, allowing the solution to dwell as per manufacturer's instructions.
- Wipe down walls and glass surfaces with a glass cleaner, ensuring no streaks are left behind.
- Vacuum carpeted areas thoroughly, paying attention to corners and edges, then mop hard floors with a neutral detergent.
- Empty rubbish bins, replace liners, and ensure waste is disposed of according to facility guidelines.
- Inspect seating and waiting areas, cleaning any spills or stains with appropriate spot cleaners.
- Clean signage and information boards with a damp cloth, ensuring all dust and dirt are removed.
Equipment
- Microfibre cloths (colour-coded)
- Disinfectant spray
- Glass cleaner
- Vacuum cleaner
- Mop and bucket (colour-coded)
- Rubbish bin liners
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free from dust, smudges, and fingerprints. No odours present. Floors are spotless with no debris. ATM touchpoints are sanitised and dry. Rubbish bins are empty and clean. |
| Good | Minor dust or smudges on less than 5% of surfaces. No strong odours. Floors are clean with minimal debris. ATM touchpoints are sanitised. Rubbish bins are empty with minor marks. |
| Pass | Noticeable dust or smudges on 10% of surfaces. Mild odours present. Floors have some debris. ATM touchpoints are sanitised but slightly wet. Rubbish bins are not overflowing but have visible marks. |
| Fail | Visible dust or smudges on more than 10% of surfaces. Strong odours present. Floors have significant debris. ATM touchpoints are not sanitised. Rubbish bins are overflowing or dirty. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality