Ballroom
Code: ANCMF-AU-H-B-02
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075
Healthcare
Hospitality
Daily Cleaning
High Risk
ISO Compliant
Healthcare Standards
Objective
To ensure the ballroom in the hospitality facility is cleaned to the highest Australian standards, maintaining a safe, hygienic, and visually appealing environment for all guests.
Scope of Work
- Dusting all surfaces including tables, chairs, and decorative elements.
- Vacuuming all carpeted areas and spot cleaning stains.
- Mopping hard floors with appropriate cleaning solutions.
- Sanitising all high-touch surfaces such as door handles, light switches, and handrails.
- Emptying and sanitising rubbish bins.
- Cleaning and polishing mirrors and glass surfaces.
- Ensuring all cleaning is performed using colour-coded systems to prevent cross-contamination.
Method
- Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used.
- Begin by dusting all surfaces from high to low to prevent re-soiling.
- Vacuum carpeted areas thoroughly, paying special attention to corners and edges.
- Spot clean any visible stains on carpets using appropriate stain removal techniques.
- Mop hard floors using a damp mop and suitable cleaning solution, ensuring no excess water is left on the floor.
- Sanitise high-touch surfaces with a disinfectant spray and wipe with a clean cloth.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean mirrors and glass surfaces with a glass cleaner, ensuring no streaks are left.
- Conduct a final inspection to ensure all areas meet the quality criteria.
Equipment
- Vacuum cleaner with HEPA filter
- Microfibre cloths (colour-coded)
- Mop and bucket (colour-coded)
- Cleaning trolley
- Disinfectant spray
- Glass cleaner
- Rubbish bin liners
- Dusting tools
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; carpets are spotless and free of debris; floors are shiny with no streaks; all high-touch areas are sanitised; no unpleasant odours present. |
| Good | Minor dust on less accessible surfaces; carpets have minimal debris; floors are clean with slight streaks; most high-touch areas are sanitised; faint odours may be present. |
| Pass | Noticeable dust on surfaces; visible debris on carpets; floors have visible streaks; some high-touch areas missed; noticeable odours present. |
| Fail | Heavy dust accumulation; significant debris on carpets; floors are dirty and streaked; high-touch areas not sanitised; strong unpleasant odours present. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality