Australian National Cleaning Management Framework
Emergency Stairs
Code: ANCMF-AU-H-ES-01
Hospitality
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075:2011 Healthcare Hospitality Daily Cleaning High Risk ISO Compliant Healthcare Standards
Objective

To ensure the emergency stairs in hospitality facilities are maintained to the highest standards of cleanliness and safety, adhering to Australian cleaning quality standards and workplace health and safety requirements.

Scope of Work
  • Dusting of all horizontal and vertical surfaces, including handrails and skirting boards.
  • Sanitising of handrails and high-touch areas.
  • Vacuuming of carpeted areas and mopping of hard floors.
  • Removal of rubbish and debris from stairs and landings.
  • Spot cleaning of walls and doors to remove marks and stains.
  • Inspection and cleaning of light fixtures and emergency signage.
Method
  1. Begin by dusting all surfaces using a microfibre cloth, starting from the top of the stairs and working downwards.
  2. Sanitise handrails and high-touch areas using a disinfectant solution, ensuring all surfaces are thoroughly wiped.
  3. Vacuum carpeted areas using a HEPA-filter vacuum cleaner, ensuring all edges and corners are reached.
  4. Mop hard floors with a neutral pH cleaner, using a colour-coded mop to prevent cross-contamination.
  5. Collect and dispose of rubbish in designated rubbish bins, ensuring bins are emptied and liners replaced.
  6. Spot clean walls and doors with a suitable cleaning agent to remove any visible marks or stains.
  7. Inspect and clean light fixtures and emergency signage, ensuring they are free from dust and operational.
Equipment
  • Microfibre cloths
  • Disinfectant solution
  • HEPA-filter vacuum cleaner
  • Colour-coded mop and bucket
  • Neutral pH floor cleaner
  • Rubbish bags
  • Spot cleaning agent
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free from dust and marks; handrails are sanitised and free from smudges; floors are spotless with no debris; rubbish bins are empty and clean; light fixtures and signage are dust-free and operational.
GoodMinor dust on non-critical surfaces; handrails are mostly clean; floors have minimal debris; rubbish bins are emptied but may have minor residue; light fixtures and signage are mostly clean.
PassNoticeable dust on surfaces; handrails have some smudges; floors have visible debris; rubbish bins are not overflowing but have visible residue; light fixtures and signage have some dust.
FailSignificant dust and marks on surfaces; handrails are visibly dirty; floors have significant debris; rubbish bins are overflowing; light fixtures and signage are dusty and not operational.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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